Company Description

Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Mobility Aftermarket, Power Tools and Security Systems.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

Job DescriptionDeploy, control, and develop all concept activities in workshops (quality, processes, skills, business development, and communication).Drive the acquisition of new workshops and network expansion, including organizing candidate meetings and assessments.Evaluate the market to identify and recruit suitable candidates for workshop concepts, evaluate their business potential, and prepare them for joining the Bosch workshop network.Ensure workshops meet Bosch Car Service (BCS) requirements (CD/CI, training, processes) and address improvement opportunities from audits and assessments.Ensure the implementation of concept packages to workshop partners, achieving economic targets.Enable workshops to maximize turnover and performance while adhering to supplier strategy, quality, and service standards.Establish development plans for workshops in cooperation with sales teams & technical services.Monitor and guide workshops on Bosch Service Excellence implementation and performance.Facilitate and guide workshops on participation in campaigns and promotional B2C activities, including sales promotions and local advertising.Assist in resolving customer complaints, ensuring high levels of customer satisfaction, and maintaining service standards.Participate in national and regional BCS conventions and meetings.Provide feedback to regional and country functions on market developments and competition.Regularly communicate and report on workshop performance and development.

Qualifications

EDUCATION

Relevant Degree or equivalent experience in business or automotive fieldsHonours in business management is advantageousSpeaks Arabic, English. French is a plusValid Driver's License

EXPERIENCE

Proven Experience in workshop management, business development, or salesStrong understanding of the automotive industry & workshop operations.

SKILLS

Proficient in EnglishPC literate with excellent skills in MS Office & SAPProficient in workshop business analysis & developing actionable plansAbility to work under pressure and meet deadlinesHigh efficiency in time managementStrong communication and presentation skills, with an ability to build sustainable relationships.

Additional InformationTeam playerIndependent & result orientedProactive with a "can do attitude"Highly organizedHigh attention to detailsCustomer centric approachAbility to build lasting relationshipsCourageous and able to challenge status quoExcellent presenter and communicator