Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Underwriting Insurance CasesAct as a technical referral point for the team, providing guidance on underwriting complex and unusual cases and leading on decisions relating to high-value and complex risks to ensure that insurance contracts are constructed within acceptable commercial and risk parameters.Underwriting AutomationEvaluate new or existing automated underwriting processes and systems and propose new and/or improved functionalities to reduce cost and/or enhance underwriting effectiveness.Organizational Risk ManagementDevelop and/or deliver a contingency plan for significant aspects of the risk management and/or risk control processes.Regulatory and Compliance ManagementHelp design and implement a compliance program, liaising with the regulator to ensure the program adheres to regulatory and compliance standards. This may also involve supervising the activities of a regulatory/compliance team.Leadership and DirectionCommunicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.Performance ManagementManage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.BudgetingDevelop and/or deliver budget plans with guidance from senior colleagues.Document PreparationWrite and edit material for various target populations, tailoring the tone and content to match the needs and expectations of each audience.Financial Policies, Guidelines, and ProtocolsCreate a plan to deliver and review financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practice.

Organizational Capability Building

Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Requirements [Skills, Experience]

Matric and/or equivalentRelevant Degree or equivalent qualification3-5 Years experience in Commercial Insurance1-2 Years experience at managing others

Purpose:Manages several underwriting professionals. Reviews and ensures conformance with underwriting policies, guidelines, and procedures by subordinate underwriters. Recommends changes in underwriting policies and procedures. Underwrites the large or more complex risks or provides final approval for those underwritten by subordinates.

Responsibilities:Works with Sales to drive profit and premium growth for assigned regional portfolio/s by executing the organisational business plans.Analyses quality and quantity of risks underwritten and prepare reports that review broker / intermediate books and profit / growth trends with recommended action plans. Analyses regional underwriting performance, identifying problems within the portfolio and proposed action plans to address / rectify portfolio performance. Monitors market conditions, competitive landscape and researches risk, environment and factors necessary to grow new business of identified accounts.Performs analysis of complex accounts by combining past experience, intuition and commercial / business acumen to fully understand the risk to enable strategic portfolio decisions to be made.Ensures the portfolio achieve production, profitability and service objectives. Quotes, prices and underwrites renewal policies and endorsements, primarily for complex or service sensitive accounts. Monitors risk selection and pricing decisions for portfolio/s both on a book of business and at an individual account level. Understands workflows during high volumes and identifies and / or streamlines existing processes or systems to maintain quality standards and achievement of service level agreements. Proactively identifies opportunities through detailed performance plans with actions, accountabilities and scheduled performance checkpoints to maximize profit and pipeline management of the portfolio/s. Works with Sales to market organisational products and services to drive broker and company results, including products that may enhance an integrated financial customer offering. Works with the Sales team to build solutions for brokers to increase portfolio profitability and growth by understanding the customer appetite for organisational products, reasons for policies not being taken up, reasons for service failures and competitor product offerings.Works with Sales to communicate with brokers to establish the organisation as the provider of choice.Communicates product, technology changes, industry trends, process inefficiencies and portfolio objectives against plan to the portfolio team.Completes broker visits with portfolio Sales team when required to develop new accounts, service existing accounts, review broker performance, and enhance broker relationships. Leads delivery of appropriate customer service levels. Follows up and ensures proper handling of escalated customer service requests.Ensures that tools, training and support are in place to positively impact success for the brokers within the region. Identifies and communicates training needs and opportunities. May assist in the development or training content as a subject matter expert.

Skills

Accounting, Budget Management, Change Management, Data Compilation, Executing Plans, Financial Acumen, Legal Practices, Management Reporting, Numerical Aptitude, Policies & Procedures, Presenting Solutions, Professional Presentation, Risk Management, Servant Leadership, Underwriting Management

Competencies

Balances StakeholdersBuilds Effective TeamsBusiness InsightCommunicates EffectivelyEnsures AccountabilityFinancial AcumenInstills TrustManages Ambiguity

Education

NQF Level 9 – Masters

Closing Date

30 April 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!