Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology.
More information at www.boschservicesolutions.com
Job DescriptionPosition Summary
Support with the Senior guidance internal Bosch travelers on travel planning, as well as on-trip and post-trip related questions.
General Job Responsibilities
Support answering questions by telephone or via ticket for Bosch NA colleagues.
Consults travelers on valid legal and central directive instructions, as well as optimal travel tool usage.
Supports travelers in case of tool and handling errors for the cloud-based travel solution and mobile application.
Provides hands-on and ad-hoc help/solutions to ensure a smooth business trip for Bosch travelers.
Read, understand, and apply the area procedures of responsibility and other interdepartmental work instructions, applicable within the company.
Work in a team environment, which involves collaboration, active participation in team meetings and tasks, and use of team-based methods and tools.
Follow best practices and processes defined by the company, to work with high standards of quality.
Attend internal training.
Perform other functions related to the position.
QualificationsEnglish level: B2/B2+
Graduated from technical high school in Accounting or Executive for Service Center specialty or university student in Accounting, Business Administration or a related field.
Knowledge of computer skills including MS Office (Excel).
Desired but not required experience with SAP, ERP and banking portals.
Customer orientation and very good communication skills.
Technology oriented.
Attention to details.
Additional InformationBosch Service Solutions Costa Rica (@boschcostarica) • Instagram photos and videos