Shanghai (Lujiazui, Pudong), Shanghai (Lujiazui, Pudong), CN
4 days ago
Training Officer 培训主任
Training Officer 培训主任

Department: Human Resources & Training

Employment Type: Permanent - Full Time

Location: China - Shanghai (Lujiazui, Pudong)



DescriptionMAIN RESPONSIBILITIES● Support the Training Manager in establishing a training network according to Kempinski standard. ●  Support the Training Manager in ensuring that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures.● Support the Training Manager in Planning, designing and delivering training programmes.● Implement training marketing strategy as defined by the Training Manager.●Support Kempinski DNA and brand immersion activities.● Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.● With the support of the Training Manager work together with department heads and analysis operational quality performance using the Kempinski Experience Assessment Tool (KEA) and based on the results provide remedial training solution. ● Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management.● Support the Training Manager in training and developing Training & Departmental Trainer team members.●Support the Training Manager in ensuring that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report.● In absence of a Training Coordinator, support the Training Manager in ensuring that these responsibilities are fulfilled.●Lead by example and promote Kempinski’s core values.●Support the completion of the Training Self Audit (using the Kempinski Training Peer & Self Audit Tool) is completed at least once per year.●Promote and implement Kempinski Corporate Training policies and procedures.● Understand and strictly adhere to the rules & regulations established in the employee handbook and to the hotel’s policies on fire, hygiene, health & safety.Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. 

Key ResponsibilitiesThe overall scope of a Hotel Training is to ensure that the hotel is using the \
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