Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role uses specialist technical knowledge to assess claims in the individual life benefit range for the business and/or specific products.

This role is for a dynamic individual with a willingness to learn and be part of a specialised claims assessing team.

Role Requirements

Matric with Biology, Mathematics, or Accounting essentialCompleted medical / medically aligned degree, e.g. Nursing; Occupational Therapy; Physiotherapy, or a three (3) year related diploma would be a distinct advantage.Claims assessing experience would be an added advantage.Specialised medical knowledge through learning or experience is essential.Experience in the Financial Service Industry would be advantageous.PC proficiency in MS Office i.e. Word, Excel, etc.Well-developed interpersonal skills.Strong verbal and written communication skills particularly the ability to have difficult conversations.Attention to detail.Well-developed problem-solving skills.Excellent time management skillsGood presentation skills.Must be a team player.Must be willing to work shifts and overtime where necessary.

Reviews risk submissions from clients, agents, and referrals, and underwrites insurance requests within guidelines of the underwriting manual and authority limits. Applies underwriting and risk-selection techniques to determine acceptability of new and renewal insurance risks.

ResponsibilitiesUnderwriting Insurance Cases

Review new business and renewal proposals to ensure acceptability and completeness of underwriting and rating information, providing price quotations for underwriters and referring unusual or complex cases to senior colleagues.

Underwriting Automation

Carry out allocated research and analysis to support the development, validation, and improvement of automated underwriting processes and systems.

Organizational Risk Management

Gather, monitor, and analyze risk data and recommend further investigation. Involves using established risk management models, systems, and protocols and working under direction.

Regulatory and Compliance Management

Carry out a wide range of compliance monitoring activities and give basic advice on compliance and regulatory requirements.

External Communications

Use the external communications system to access and supply specific information.

Recommendations

Provide information and clarification on existing procedures, processes, and precedents.

Document Preparation

Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.

Operational Compliance

Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

Action Planning, Computer Literacy, Data Compilation, Data Controls, Default Risk, Insurance Product Management, Insurance Sales, Legal Practices, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Risk Based Pricing, Risk Management, Underwriting Management

Competencies

Action OrientedCollaboratesCommunicates EffectivelyEnsures AccountabilityInstills TrustManages ComplexityOptimizes Work ProcessesPlans and Aligns

Education

NQF Level 3 & NQF Level 2 - Below school leaving

Closing Date

17 March 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!