**Description - External** Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government, and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Temporary Part-time Test Administrator to join our team based in **Thunder Bay, ON, Canada** . Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). **Starting Pay Rate: $18.55/ an hour** **Responsibilities** Pearson VUE is seeking a Temporary part-time Test Administrator for our **Thunder Bay, ON, Canada** location. **SCHEDULE REQUIREMENTS:** + Our ideal candidate demonstrates flexibility and teamwork. + This is strictly a part-time position and will remain as such + Ability to work 10 to 18 hours per week with an expectation to work more hours as needed + Employees must be available to work various shifts between the hours of 6:30 am to 6 pm variousshifts as scheduled, any day Monday through Friday. Saturday hours are 6:30 am to 6 pm. **The Test Administrator position is responsible for providing a secure exam delivery and** **superior customer service in a comfortable friendly environment.** + Performs on-time site opening and closing procedures + Understands all testing procedures + Checks in examinees verify identification, and explain the exam process + Monitor examinees while testing + Maintains a secure testing environment + Communicates with internal technical support to investigate and fix technical issues + Strictly adheres to company policies using careful judgment + Responsible for maintaining a professional and clean testing center with light housekeepingduties + Arrive on time for all scheduled shifts **Qualifications - External** + One year plus of customer service experience preferred + A high school diploma or equivalent is required. Bachelor's degree or equivalent businessexperience preferred + Strong communication and customer service skills are a must, delivered with focused + attentiveness and moderate interaction + Must be flexible in work hours and days + Ability to complete all tasks in a timely and efficient manner, and handle a reasonableamount of stress + Intermediate experience in Microsoft Office Suite, Windows applications, Internet, andemail + Ability to operate a computer, fax, and telephone + Ability to lift to 20 lbs on occasion. Must have the ability to stand for extended periods oftime while escorting candidates back and forth, up to 50-100 times per scheduled shift, toand from the testing room. Must have the ability to sit for long periods of time. Must beable to bend, stoop & lift from a stooped position. + Must be able to work in a quiet, focused environment and hear spoken words in softvoices + Ability to see names clearly on id cards and the computer screen. Must be able to seesmall details at a distance. Same Posting Description for Internal and External Candidates **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. **Job:** TESTING CENTER **Organization:** Assessment & Qualifications **Schedule:** PART\_TIME **Workplace Type:** On-site **Req ID:** 19412