About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

Responsible for supporting the IT operations NCR locations, working with both local, regional and global business and IT counterparts.LAN/WAN Network support, Telephony support, Printer support.Responsible for hands-on client software support to includePC Laptops, Desktops and high-end Engineering Workstations support including total client staging and restore and recovery of PCs.Global Information Security (GIS) with Information Security support including virus, backups, recovery, auditsHelp Desk incident resolution against service level agreements. Identify, track and resolve IT related issues with global teamsManaging end user support and executive office/senior management IT support in a hybrid working environment (Office and Home)Project work including real estate projects, installation and maintenance for network, communications, AV equipment.IT asset inventory management / stocktakes / auditsThis will require the support oversight of the IT components located at the NCR location including the Computer Room, Hub Rooms, PC, Network, Telephony infrastructure, Applications, Executive Office support, Vendors eg. Telecom providers.Other key aspects of the role includes IT interlock into Disaster recovery plan execution Business continuity plan execution

BASIC REQUIREMENTS:

Bachelor's degree in IT, Electronic or relatedFluent in English, both written and spokenThe candidate will have 2-3 years of relevant or related experience in LAN/WAN and technical supportAble to communicate effectively with global, regional and site based cross-functional teams and solution partnersWork effectively in a team environment as well as possess excellent organizational skills.  Flexibility to support out of office hours and multiple NCR sites is also required.Problem solving skills

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.