Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are looking for a Technical Program Manager adept at working within Business Operations, alongside experience managing both project and program level initiatives to join the Open VisaNet PMO team. Experience of reporting software including PowerBI development and utilisation of GenAI tools to foster productivity improvements will be a distinct advantage.

The right candidate will be able to demonstrate the ability to deliver small to medium programs/projects on time, in scope and on budget, supporting the creation of required plans and artifacts and the ability to own and manage a risk or dependency plan. They will provide feedback to help evolve workflow processes and policies to fit the ever-changing needs and capabilities of our growing company.

Responsibilities:

Establish and maintain effective and cooperative professional business relationships within the Open VisaNet PMO and wider Program team

Ability to act quickly, seamlessly and professionally in response to fast-changing problem situations

Ensure Program governance including Financials, Delivery Status and Compliance/Audit requirements across multiple delivery teams are reported accurately and in a timely manner to the Program leadership and wider Portfolio Operations team

Coordination of Annual Planning for multiple Programs working alongside Finance Business Partners and Product Management

Updating of resource allocations and forecasts monthly or as and when required based on changing Product Management requirements

Assist with developing and own the updating of complex Excel spreadsheets and documents in the PMO, providing improvement suggestions as and when found

Augmentation of multiple data points into standardized reporting suites using PowerBI or other similar applications

Be a champion for increasing PMO productivity and process improvement using GenAI tools

Support the production of Project plan updates, status and milestone reports and presentations

Prepare and support project/work stream meetings, including meeting management, minute taking, preparing agendas and document distribution

Manage risks and issues relating to the Program, ensuring timely updates including mitigating actions are provided to the wider Open VisaNet team.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

QualificationsBachelor’s Degree highly preferredExperience in a global, public companyDiscretion combined with poise and professionalism in all communicationsMust be able to exercise exceptional judgment regarding information, which may be confidential or material, non-publicThe ability to operate effectively and efficiently in a challenging, fast-paced environment with little supervisionDemonstrated strength in multi-tasking and prioritizing work with a strong attention to detailExcellent planning, organizational and written and verbal communication skillsAdvanced proficiency in Microsoft Office and demonstrated strength in developing complex Excel spreadsheets and PowerBICustomer service-focused with ability to work collaboratively with others including interacting with internal and external contactsMust be proactive and solution oriented, looking for ways to add value and assist the teamDemonstrates excellent leadership and professional presence with a confident and approachable personalityPossesses strong communication skills (written and verbal), with the ability to effectively communicate and collaborate with a diverse range of people and job functionsMust be a self-starter and able to work with little or no supervision.Ability to effectively and successfully respond to problem situations

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.