Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.22623)

 

Employer will accept Master’s degree in Computer Science, Engineering, or related technical field and 4 years of work experience in job offered or 4 years of work experience in a Technical Analyst-related occupation. Position requires:

ASM architecture and RAC architecture; Clustering technologies from different vendors; Large Database management systems; Programming and troubleshooting in C and C++; Unix, Linux, and Windows operating systems; and Hardware Debugging.

Career Level - IC4