This position is for remote customer support of Oracle Linux (https://www.oracle.com/linux) products in the Oracle Cloud (https://cloud.oracle.com/iaas). The team’s primary responsibility is to diagnose, debug and resolve customer reported issues on the Oracle Linux and Virtualization family of products, working in partnership with the Cloud Operations team, customers, other support teams and developers. The team members continually exercise and grow diverse skills as they deliver the highest quality support possible to customers.

(**The role requires working in rotational shifts (day, early and late), including on weekends and public holidays (weekend/holiday shift premium allowance may be offered) with shifted week/weekend schemes.**)

Work location is Casablanca, Morocco

Career Level - IC2