JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities:Work Order Management:Monitor and track the execution of Reactive and PPM Work Orders to ensure timely completion.Follow up with technicians, vendors, and service providers to ensure assigned work is progressing as planned.Address and escalate any delays, bottlenecks, or non-compliance issues in work order execution.CMMS System Management:Ensure all job cards are accurately tracked, documented, and uploaded into the CMMS.Maintain up-to-date and accurate records of completed and pending work orders.Generate and analyze reports from CMMS to track work completion rates and performance trends.Coordination & Communication:Act as a liaison between the technical team, contractors, and management for work order follow-ups.Provide regular status updates on maintenance tasks, job progress, and any outstanding issues.Ensure proper documentation and compliance with company maintenance standards and policies.Compliance & Reporting:Verify that all work orders are completed per required service levels and technical standards.Assist in audits and ensure maintenance records are available for compliance checks.Identify areas for process improvement in work order tracking and reporting.Qualifications & Skills:Education: Diploma or Bachelor's degree in Engineering, Facility Management, Business Administration, or a related field.Experience: 2+ years of experience in technical administration, facilities management, or work order tracking.Technical Knowledge: Familiarity with CMMS or similar work order management systems is an advantage.IT Skills: Proficiency in Microsoft Office (Excel, Word, Outlook) and work order management software.Communication: Strong verbal and written communication skills for effective coordination.Organizational Skills: Ability to prioritize tasks, manage deadlines, and work in a fast-paced environment.Problem-Solving: Proactive approach to resolving delays and maintenance-related issues.Preferred Qualifications:Experience working in a facilities management, technical services, or maintenance coordination role.Knowledge of preventative and reactive maintenance processes.Familiarity with vendor management and contractor coordination.Location:
On-site –Nairobi, KENIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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