Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.
We are looking for an exceptional Team leader - Front Office whowill assist in the smooth and efficient running of the Front Office Department.
In this role, you are expected to lead the team in delivering exceptional front-line service to our guests and colleagues. You will engage with both colleagues and guests through meaningful conversations and respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner.
Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.
We are looking for an exceptional Team leader - Front Office whowill assist in the smooth and efficient running of the Front Office Department.
In this role, you are expected to lead the team in delivering exceptional front-line service to our guests and colleagues. You will engage with both colleagues and guests through meaningful conversations and respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner.
Ideal candidates shall meet the following criteria:
· Progressive career in Front Office in a 5-star luxury property, with at least 2 years of experience in a similar role
· Diploma / Degree in Hospitality / Tourism Management or equivalent
· Possess good customer relations, communications and interpersonal skills
· Refined verbal and written communication skills
· Working knowledge of OPERA system
Ideal candidates shall meet the following criteria:
· Progressive career in Front Office in a 5-star luxury property, with at least 2 years of experience in a similar role
· Diploma / Degree in Hospitality / Tourism Management or equivalent
· Possess good customer relations, communications and interpersonal skills
· Refined verbal and written communication skills
· Working knowledge of OPERA system