**Job Description | Talent Experience Coordinator** As a _Talent Experience Coordinator_ at Pearson, you will be a crucial **advocate for candidates** , ensuring a **world-class, human-centric experience** throughout their journey with us—from application to onboarding. Your mission is to ensure candidates feel _valued_ , leveraging _innovative tools_ and processes to create memorable, **delightful experiences** . **Key Outcomes and Responsibilities:** **Candidate Engagement:** Be the go-to person for candidates, ensuring they feel important and appreciated at every stage of their journey. Your personalized interactions will make a lasting impression. **Swift & Efficient:** Drive a seamless, accurate and enjoyable hiring experience, ensuring candidates progress swiftly while feeling supported and cared for. **Be Proactive:** Anticipate the needs of our candidates, managers and Internal partners by taking the initiative to enhance your own abilities and skills. Embrace challenges as opportunities for growth and focus on delivering outstanding services with pace and accuracy. **AI Enabled:** Be obsessed with eliminating unnecessary tasks and repetition of work where appropriate. Leverage modern tools and technologies to streamline efforts, create space to add value and provide a more human experience the customer **Clear Communication:** Set clear expectations and deliver on them consistently. Communicate proactively to address needs and potential obstacles before they arise, ensuring a smooth and seamless journey. **Inclusive Practices:** Consistently look for opportunities to support all candidates in a human 1:1 way. Understand and lean into the notion that we are all different and some may need accommodations or extra support, rise to the challenge to ensure we have done all we can do to make their journey as easy as possible **Day-to-day** **Take Ownership:** Be responsible for the entire hiring journey, ensuring everything runs smoothly and meets high standards at every step. **Collaborate for Success:** Work closely with hiring managers, talent partners, and other departments to create a seamless experience for new employees. **Embrace Automation:** Look for ways to automate tasks and remove unnecessary steps to provide an excellent experience for candidates. **Adapt Quickly:** Be ready to handle new and unique situations by thinking creatively and solving problems on the spot. **What you’ll need:** **Great Communication:** Strong written and verbal communication and people skills with the ability and confidence to speak to people from a variety of backgrounds and levels **Problem Solving:** Ability to proactively solve challenges, find effective solutions, and act fast to keep things moving smoothly. **Organizational Skills:** Ability to prioritize and manage multiple tasks, stay organized, and meet deadlines consistently. **Adaptability:** Flexible mindset and ability to respond to changing direction or priorities quickly. **Attention to Detail:** Has a keen eye for detail and ensures accuracy across all role elements is achieved **Tech Savvy:** Is competent is the use of business applications, MS office suite of tools and recruitment systems. **Customer Service:** Proven experience in a customer facing or service delivery role. Experience in talent acquisition or HR coordination is a plus. **Minimum Qualifications:** + College Graduate + Familiarity with HRIS tools (preferred but not required) + Amenable to working in shifting schedules and PH Holidays **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. **Job:** HUMAN RESOURCES **Organization:** Corporate Human Resources **Schedule:** FULL\_TIME **Workplace Type:** Hybrid **Req ID:** 19680