Daily Job Duties:

Hardware installation and decommission of enterprise servers and cabling infrastructure. Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems, and other equipment. Landing racks, cabling, power up, and hand-off of servers to internal provisioning teams. Handle daily work through internal tooling systems such as JIRA and Confluence. Documentation of activities and strict alignment to SOP’s  Inventory process: Receive, track, and ship data center equipment as needed. Install, label, and fix fiber/copper/telecom cables as well as patch panel systems. Understand, interpret, and alignment to local site requirements.  Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s). Provide on-call emergency support at pre-determined times. Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies. Support and receive direction from senior team members. 

Career Level - IC2