Daily Job Duties: Hardware installation and decommission of enterprise servers and cabling infrastructure. Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment. Landing racks, cabling, power up and handoff of servers to internal provisioning teams. Handle daily work through internal tooling systems such as JIRA and Confluence. Documentation of activities and strict alignment to SOP’s  Inventory process: Receive, track, and ship data center equipment as needed. Install, label, and fix fiber/copper/telecom cables as well as patch panel systems. Understand, interpret, and alignment to local site requirements.  Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s). Provide on-call emergency support at pre-determined times. Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies. Support and receive direction from senior team members.  Requirements: 2+ years working in an IT environment. Knowledge of server/storage/network hardware systems and components. Excellent time management skills. Detail-oriented with excellent organizational skills. Be a good team player. Strong interest in learning new DC concepts and technology. Dependable and trustworthy. Must be able to lift up to 50 lbs.  Strong verbal and written communication skills. Shift schedule that rotates (4 days one week, 3 days following week, 12-hour shifts). Includes weekends and holidays. Experience assisting on-call technicians and ability to respond to critical events as needed. IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.) Preferred Qualifications 2-year or 4-year degree or relevant work experience 2+ years of enterprise Linux administration knowledge or other command line interface knowledge/experience 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables. 1 year+ experience in Cooling and Electrical systems concepts inside the data center. Experience in repairing and working on enterprise server hardware.

Career Level - IC1