We are seeking a Site Reliability Engineer (SRE) to join the central SRE Enablement team within Services Production, supporting key domains such as Payments, Digital Channels, Trade, Data, and Securities Services. This is a hands-on engineering role focused on enhancing production reliability through the development of reusable automation, recovery frameworks, and support for enterprise-wide initiatives such as failover automation and swing testing. **Key Responsibilities:** + Contribute to the delivery of reusable automation solutions and reliability frameworks to support LoB teams and reduce operational burden. + Support implementation of failover workflows, swing tests, and recovery automation for business-critical applications. + Work with SREs across Services to identify automation opportunities, share reusable tooling, and improve adoption of production engineering standards. + Maintain and contribute to the central production engineering backlog using Jira, helping prioritize and organize workstreams aligned to Services Technology needs. + Support the development of utilities, scripts, and templates to improve production support effectiveness and reduce manual intervention. + Engage in the Services Production Engineering Forum, collaborating with other engineers to share knowledge and resolve common challenges. **Qualifications:** + 5-8 years of experience in SRE or Engineering roles with a strong focus on automation, resiliency, and tooling. + Proficiency in one or more scripting or automation languages (e.g., Python, Bash, Terraform, Ansible, YAML). + Strong understanding of CI/CD workflows, Agile delivery, and reliability integration into development pipelines. + Familiarity with capacity planning, telemetry, and using production data to improve service operations. + Experience supporting or developing tools across hybrid platforms (on-prem, cloud, and containers like ECS/Kubernetes). + Good communication & interpersonal skills + Curiosity and adaptability — a strong interest in experimentation, innovation, and continuous learning in the SRE domain. **Education:** + Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Applications Support ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.