Job Purpose

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Administer HR Administration/Shared Services processes to deliver best in class HR services, products and systems in line with business needs, HR Shared Services plans, service quality standards and budgets.

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Key Tasks

\n\nAdminister activities for assigned HR service as per set quality standards and timelines\nUnderstand and follow set standards and timelines for service delivery\nCheck and rectify errors during delivery as per process guidelines and precedence\nMaintain service delivery records as per process guidelines\nTasks may include analysis and reporting, for both internal and external reporting, user support, data maintenance and license management\nCross check - internal control procedure\n\n

Stakeholders

\n\nExplain facts, policies and practices related to job area\nSupport and interact primarily with colleagues of own sub-function\nDevelop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge\n\n

Management Responsibility

\n\nIndividual contributor without direct responsibility for leading others\n

Skills

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HR Policies, Business Requirements, Personnel Management, Recruiting, Interviews, Contract Law, Payroll, Tax, HRIS, Employee Benefits, Employee Training, Employee Relations, Talent Management, Organizational Design, Service Delivery, Customer Relationship Management, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation.

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Qualifications & Key Requirements

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Education Level

\n\nBachelor’s Degree\nHR certification preferred\n\n

Experience Level

\n\nExperience more than 4 years.\nCertification in Japanese language proficiency (e.g., JLPT N2 or N1)\nLanguage proficiency in Japanese (Read, written, and spoken capability)\nExperience in HR data management, analysis, or related roles.\nExcellent written and verbal communication skills.\nStrong analytical skills and attention to detail.\nAbility to work independently and collaboratively in a fast-paced environment.\n