Nairobi, Nairobi County, Kenya
6 days ago
Specialist, Digital & Self Service Channels

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

The primary responsibility is to provide support of the Bank’s Digital banking channels, Core banking and associated back end systems with a view to maintain high availability and excellent end user experience. The work is predominantly in the areas of operating systems, subsystems and products operating on these systems. The individual is the first and second level technical support to the customers.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology, Computer Science, Telecommunications, Electrical Engineering or technical related field
Licences: Information Technology Information Library

Cloud certifications are an added advantage e.g. AWS, Azure


Experience Required
3-4 years

Solid experience in advanced support role within large/medium size organisations.

2-6 years

Strong knowledge of operating systems i.e. Windows and LinuxExperience working with databases e.g. Oracle, Mysql, MsSQLExperience working with basic technical T24 Core banking system e.g OFS scripting, understanding of core T24 modules.Ability to develop custom scripts or automation tools for application management is required.Experience or knowledge of Cloud Technology will be an added advantage.

Additional Information

Behavioural Competencies:

Adopting Practical ApproachesasManaging TasksMeeting TimescalesTeam WorkingExamining Information

Technical Competencies:

Application Knowledge for SupportKnowledge Management SystemsProcess ManagementProduct and Services KnowledgeSolution Design & Enablement
Confirm your E-mail: Send Email