Location: San Antonio, TX or hybrid of home & Oracle office. At least 2 - 3 days from the Oracle San Antonio, TX office.

**Bachelor's degree is required for this role**

No relocation or work visa sponsorship provided.

Native/full fluency of the Spanish language is required.

 

The LAD Credit & Collections Analyst is responsible for creating Excel lockboxes used to post and apply bank deposits to customer accounts and invoices based on the information provided by internal Oracle teams and Oracle Customers. Verifies daily/monthly bank deposits reports, creates account adjustments requests, and maintains daily/monthly accurate bank/GL reconciliations regarding cash application data entry activities in the country assigned. Obtain remittance information or proof of payments from Oracle Customers and invoices identification for the deposits received.

 

You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.

 

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills. 2 year experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred.

 

Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Excellent Spanish written, verbal, interpersonal, and analytical communication skills. Excellent written and verbal communication skills. Strong attention to detail. Ability to handle sensitive matters. Typically graduate or equivalent with 0 - 2 year experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred.

 

Check Oracle’s bank accounts on a daily basis and confirm with the bank any available information on the customers who made the deposits. Coordinate with the collections/Customers the appropriate and timely customers and invoices identification for the deposits received. Coordinate and obtain remittance information or proof of payments from Oracle Customers and invoices identification for the deposits received. Create lockboxes and other accounting adjustments to apply bank deposits to customers' opened invoices accurately and timely. Accurately creates lockboxes or adjustments to apply customers’ withholding taxes certifications to outstanding invoices. Keep track of the lockboxes and adjustments created to confirm the correct application of the invoices and withholdings identified. Reconciles bank deposits vs GL accounts on a weekly/monthly basis. Review and process all cash applications adjustments requested by the collections teams. Maintains precise records of any cash applications transaction done during the month. Initiate, get approvals and process any valid cash refund request from Oracle’s customers. Conduct training through new materials.

Career Level - IC1