Software Engineering Lead Analyst – Release Management
Excited to grow your career?
Cigna, a leading Health Services company, is looking for exceptional software engineers to join our dynamic team in the Software Engineering Excellence organization. This role will support and advance new and innovative solutions to streamline the end-to-end process of code deployments while adhering to necessary controls.
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think this position is right for you, we encourage you to apply!
Our people make all the difference in our success.
As a Software Engineering Lead Analyst – Release Management, you will play a key role in overseeing the release lifecycle of enterprise applications, ensuring smooth and efficient deployments. This role requires a deep understanding of Release and Change Management processes, with a focus on automation, cloud technologies, and AI-driven solutions. The ideal candidate should have strong technical skills, analytical thinking, and experience in software reliability, compliance, and healthcare IT environments.
Responsibilities:
• Analyze change and tool metrics to identify trends and automation opportunities for improved efficiency.
• Utilize professional knowledge to develop models, procedures, and monitor trends within Release and Change Management scope.
• Demonstrate an understanding of End-to-End Release and Change Management processes (including ITIL, SOX, and SOC1 Controls).
• Apply systems analysis skills within an Agile development environment to deliver high-quality release management solutions.
• Participate in daily team standups to provide and receive updates on backlog and challenges.
• Work closely with development teams to ensure seamless deployment of applications, minimizing disruptions.
• Collaborate with cross-functional teams to improve software reliability using Failure Modes and Effects Analysis (FMEA).
• Maintain release documentation, ensuring compliance with regulatory and business requirements.
• Leverage AI technologies and automation tools to optimize release processes.
• Provide expertise on cloud technologies, including AWS and OpenShift, to facilitate deployment and scalability.
Skills & Preferred Qualifications:
• Strong understanding of Release and Change Management frameworks and ITIL processes.
• Hands-on experience with basic coding languages, including Java, Java Spring Boot, React JS.
• Exposure to JSON and Python for automation and data analysis.
• Experience with cloud platforms, including AWS and OpenShift.
• Knowledge of AI technologies and their application in software release automation.
• Familiarity with SOX, SOC1 compliance, and IT controls for regulated environments.
• Understanding of healthcare business processes and associated regulatory requirements.
• Basic knowledge of FMEA and software reliability principles.
• Strong analytical and problem-solving skills, with a focus on process improvement.
• Excellent communication and collaboration skills to work effectively across teams.
Required Experience & Education:
• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• 5 to 8 years of experience in software development, release management, or change management.
• Prior experience in healthcare IT is a strong plus.
• Proven ability to work in an Agile development environment and participate in scrum ceremonies.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.