We are seeking a highly motivated manager to lead a team responsible for ensuring the reliability, scalability, and performance of our mission-critical systems. In this role, you will recruit, mentor, and manage a team of talented engineers while fostering a culture of collaboration, innovation, and operational excellence. You will own the development and execution of strategies to achieve high service availability, define and monitor Service Level Objectives (SLOs) and Agreements (SLAs), and drive continuous improvement through automation and best practices. As a key leader, you will oversee incident management, root cause analysis, and implement proactive measures to reduce downtime and improve system resilience