Are you interested in a dynamic working environment where you are constantly presented with new challenges? Do you believe in 99.95 Service availability and relish challenges to deliver on this goal? Are you a natural leader who can inspire a team to continuously push its limits ?
Here is an opportunity to be a part of the Autonomous Database Service Reliability Engineering team and work with a team of experts that is striving to ensure the highest levels of availability.In this role,You will work closely with DevOps & Support teams to quickly investigate and mitigate critical incidents impactingservice availability and reliability Identify and deliver preventive measures and automated Standard Operating Procedures(SOPs) for common and frequent issues. Work closely with various product development teams to drive and implement product / service improvements in the areas of diagnostics and resiliency. In short, this role offers an excellent opportunity with unmatchedexposure to the complete Oracle Database Cloud technology stack and a rewarding career as part of one of the fastestgrowing businesses within Oracle.
ESSENTIAL QUALIFICATIONS- 10 to 15 years of overall experience with 6 to 8 years as Software Developer / Support Engineer and 3 to 5 years ofexperience in leading a Reliability Engineering team / support / development team.- Experience and expertise in Database and Engineered Systems Cloud Platform Services [PaaS, SaaS, & Exadata as aService].- Hands-on Experience with Databases including Database Administration, DB internals, testing critical Security andDatabase fixes. Could have worked as DBA or Cloud DevOps.- Demonstrated ability to Manage Customer Escalations and driving issues to closure in collaboration with multiple / crossfunctional teams as necessary- Excellent verbal and written communication skills with a proven ability to communicate effectively across all levels of theorganization internally and with customer executives.- Good knowledge of one or more programming languages such as Java, Perl or Python and Scripting such as Shell orBash.- Experience with Virtualization, Networking, and Platform Storage Architecture is highly desirable- Bachelor’s degree in Computer Science, Engineering, or Related Field.ADDITIONAL COMPETENCIES- Leading and driving NOC / War Room calls.- Writing RCA and SOP documents and sharing with the teams.- Identifying trends and patterns of problems reported and suggesting product improvements.- Identifying diagnostic opportunities and driving their implementation.- Ability to learn new technologies quickly and function in a multi-dimensional / cross functional team environment.- Experienced with multiple software development methodologies, with an emphasis and passion for Agile.- Ability to multitask effectively and manage multiple priorities effectively.- Prioritize tasks effectively to ensure timely delivery of the projects programs for databases, applications, tools, networks etc.
Career Level - IC5