Job Title

Service Reliability InternAbout the area/department: 

Amadeus Hospitality’s Technology Operations organization provides infrastructure and engineering support for the hosting and development of proprietary software used by the global hospitality industry. 

Passionate about stability and automation in organizations? What about learning about monitoring tools and automated alerting across an organization that supports a global operation? 

Summary of the Internship:  Improve automation and monitoring to support Front Line Support team. Using tooling DataDog, Splunk, Zabbix and SCOM, as well as other automation and monitoring software. Highlighting relevant alerts that need improvement as per their 

Trigger frequency 

Impact in the business 

Lack of automation 

Incomplete monitoring scenarios 

This will broaden and refine our monitoring capabilities and decrease the chances of facing incidents that impact our business. Working with mentors to create the base inventory of cases, the proposed solution and the selected approach which will serve as foundations to implement into production. 

In this role you’ll:  Receive the assignment from the Amadeus Mentor Document solution design Implement  Working in a team environment Use technology like;

Microsoft Azure 

DataDog 

Zabbix 

Splunk 

SCOM 

Shell scripts 

Learn about skills like 

Automation 

QA 

Monitoring 

 
About the ideal candidate:  Computer Science, Information Technology or Management Information Systems studies in course Familiar with CLI, JSON, Ansible and scripting languages. Familiar with at least one of following environments as an advanced user 

Linux 

Windows 

Familiar with following tools (desirable) 

Shell scripts 

Power Shell 

Ability to work well in teams Strong work ethic and attention to detail Learning mindset What we can offer you:

Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

Work hybrid at our Bogota office.

Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process: 

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.