Job Title

Service Reliability EngineerAbout the Business Area/Department:

Are you ready to be part of a dynamic team that keeps the aviation world running smoothly? Our SRE DCS (Departure Control System) Team is at the heart of airport operations, managing four mission-critical applications that:

Automate essential airport processes from passenger check-in to departure.Enhance customer experience, making travel seamless and stress-free.Ensure flights depart safely and on time, every time.Be a key player in revolutionizing air travel. Join us and make a real impact!

Summary of the role:

As a Service Reliability Engineer/DevOps at Amadeus, you'll leverage your diverse skill set to:

Accelerate our software development team’s productivity by creating standardized automation for controlling, building, artificing, and deploying managed services.Ensure the reliable and consistent delivery of applications, enhancing our ability to meet and exceed customer expectations.Drive the evolution of Amadeus' managed services, maintaining high stability and agility in our operations.

In this role you’ll:Identify areas for improvement in the developer experience through research and user feedback.Design and implement solutions to streamline workflows, improve efficiency, and enhance developer productivity.Collaborate with cross-functional teams (engineering leadership, product managers, platform teams) to ensure successful project execution.Stay up to date on the latest engineering trends and technologies and proactively identify opportunities for adoption.Document processes and best practices to ensure knowledge transfer and maintain consistency.

About the Ideal Candidate:Experience in DevOps with a software development background (Python, C++, Go, Github/Bitbucket, Jira, Confluence).Hands-on experience with Oracle Databases and willingness to increase expertise.Cloud experience (preferably in Azure and Google Cloud).Experience working with monitoring and logging systems, particularly Splunk, Prometheus, and Grafana.Familiar with Linux/Unix-based environments.Effective analysis, debugging, root-cause identification, and troubleshooting skills.Excellent interpersonal skills, self-motivation, and the ability to work in a matrix environment.Good problem-solving skills and the ability to think outside the box.

What we can offer you:

Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

Work hybrid at our Bogota office.

Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process: 

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

#LI-AM2024

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.