**Responsibilities:** + To receive, review and process the applications received via remote channels to ensure all required documentation is complete, accurate and the bank/investment account can be opened + To conduct service calls to assist customers (if necessary) in completing the online applications to maximize the business opportunities + To handle inbound enquiries from prospects relating to remote account opening application, provide guidance on application requirements and processes + To coordinate with branches on bank account opening appointments **Qualifications:** + Relevant experience + High School diploma or equivalent + Proficient in Microsoft Office + Ability to work occasional weekends to support sanity test + Demonstrated analytical skills and able to work in a team This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Operations - Core ------------------------------------------------------ **Job Family:** Operations Support ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.