Colombia
23 hours ago
Service Delivery Manager

We are looking for an experienced Service Delivery Manager with advanced technical expertise in GPON, Cloud technologies (AWS, GKE, RedHat), and Kubernetes/Docker. The ideal candidate will have strong programming skills (Python, JavaScript, Java), knowledge of Nokia FN products (SDAN, FWAC, Home Wi-Fi), and a proven track record of managing integration services and customer requirements. You will be responsible for leading projects, creating implementation plans, and ensuring successful service delivery across global teams. Strong problem-solving skills and excellent communication abilities are essential for this role.

You Have:

8-15 years of relevant experience and/or a graduate degree in a related field, with advanced skills in technology integration. In-depth knowledge of GPON domain and Cloud technologies (AWS, GKE, RedHat). Hands-on experience with Kubernetes, Docker, and proficiency in Linux environments. Strong programming skills in Python, JavaScript, and Java, with a good understanding of object-oriented programming. Familiarity with Nokia FN products such as SDAN, FWAC, and Home Wi-Fi. Solid problem-solving and analytical skills, with the ability to work autonomously and in a team-oriented environment.

It Would Be Nice If You Also Have:

Strong leadership and mentorship abilities, with experience guiding teams and managing resources. Excellent communication skills in spoken and written English, with the ability to engage effectively across global teams and customer time zones. Work across multiple technology areas at an intermediate to advanced skill level, or specialize in a single technology area at an advanced level. Create detailed implementation plans and technical infrastructure documentation for system integration projects. Follow the Systems Integration (SI) delivery process to ensure successful project execution. Develop test strategies and test cases to ensure thorough product validation. Assist in gathering customer requirements, conducting feasibility studies, and providing input on feature specifications. Contribute to the creation of migration procedures for seamless system transitions. Maintain and contribute to knowledge documentation through tools like Sharepoint, ShareInside, and other collaboration platforms. Work autonomously in a mixed environment, applying best practices to solve complex problems and improve products/services.
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