Within CDO Infra Networks, the Networks tower manages globally the life cycle, delivery, quality and performance of the Wide Area Network, internet connections, network traffic management, (W)LAN, DNS/DHCP and all other aspects of connectivity for Nokia Networks offices and partners.

Senior Network Engineer is responsible for IT service management handling Incident management, Problem management, Change management for Wide area network. Work on technical design, functionality, configuration, performance and quality of connectivity. This is a position in network operations center (NOC) for enabling reliable service operation for IT network services.

 

You have:

Bachelor’s degree in Telecommunications, Information Technology, Computer Science, or equivalent10+ years of experience in complex network servicesIn-depth knowledge of TCP/IP, VRRP, DNS, ARP, STP, and related technologiesProficient in routing protocols such as OSPF, BGP, and MPLSHands-on experience with Nokia 7X50/77XX/7210 hardware/software and CLIExperience in enterprise WAN architecture and security with FirewallsStrong understanding of enterprise wired and wireless networks

It would be nice if you also had:

Experience in requirement gathering processesUnderstanding of ITIL processesExcellent verbal and written communication skills in EnglishAbility to thrive in a global, multicultural teamAnalyzing production network issues and resolveFollow troubleshooting mechanisms and suggest corrective actionWork in 24x7 support model and provide required shift handover Own incident ticket resolution end-to-end and find a way to resolve or provide technical workarounds Coordinates with junior NOC engineers to analyze the issue, capture new logs if requiredCoordinates solution provisioning and deployment by WAN connectivity service providersEscalate to very complex network issue to L4 engineer for support