This is customer facing role (remote). It requires deep Cloud Specialist knowledge to analyze and coordinate the resolution of customer impacting issues. It involves cooperation with Oracle Product Support and internal OCI Cloud teams, typically via Zoom. Majority of customers are in Latin America (i.e. Brazil) and thus good level of spoken and written Spanish or Portuguese on top of very good English is a must. Working Hours will be 06 AM – 04 PM (10 hrs) PHST for 4 days in working week (Sunday to Wednesday / Wednesday to Saturday) - minor adjustments possible

Career Level - IC3