Job Title

Senior Service Reliability EngineerBusiness ContextThe Offer SRE team is responsible to deploy, run and maintain all applications within the Offer domain. This spans over a wide variety of applications, from availability processing, airline inventory, schedule and disruption handling, to revenue management and other products.Our role is to operate these applications end-to-end, including all aspects from deployment to incident response, and providing consultancy for the product DevOps teams.Your Main Responsibilities

As a Service Reliability Engineer, you will work as part of an experienced global team to industrialize and manage our Amadeus services within agreed Service Level Agreements, while designing and implementing improvements to our workflows and tooling.

Common accountabilities:

- Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.​
- Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.​
- Works independently within the scope of the team, with some guidance on most complex situations.

Specific accountabilities:

- Manage application operations for Amadeus Core Services end to end.
- Manage the full application stack (OS, Databases and Data Stores, Application, Links, vNW and the corresponding support functions according to the agreed service levels (internal &external)

- Service Automation.
- Change and Release Management: Manage and execute change, release and test processes and drive automation of these processes

- Problem & Incident Management.
• Capitalizes on functional and technical knowledge to lead the activity and perform at the highest level.
• Contributes to build an healthy and collaborative environment, leading by example

About the ideal candidate

Experience working as Systems Administrator/Software Engineer/DevOps, networking in a large environment

Knowlege of Python and Scripting in Python and/or Bash. Ansible is a plus.

Knowledge of release management process and tools like Git & OpenShift.

You possess strong communication, collaboration and coordination skills, excellent trouble shooting and performance tuning skills.

You possess excellent English verbal and written communication skills.

What we can offer you ?

Be rewarded with a competitive remuneration, an individual and company bonus and enjoy many benefits. 

Work from anywhere: Flexible teleworking from 1 to 3 days per week. You will also benefit from a home office set-up premium & monthly allowance.

6 weeks holiday, plus pension contribution and healthcare insurance.  

Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.

Professional development in a truly international and multisite environment with a great mix of people.    

A wide set of trainings available to broaden your knowledge and enhance your soft skills including onsite and on-line learning hubs packed of technical and soft skills to help to develop any competencies. 

Enter a diverse and inclusive workplace.

Enjoy your office life: Coffee hubs to work or relax, quiet zone, flexible desks and agile areas, on site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes and on-site concierge services.  

How do we hire?

Online application: Submit your online application and our Talent Acquisition team will get in touch if your skills match the role. 

Phone Interview: We'll get to know each other with a short casual conversation. You'll also have the chance to ask questions. 

Online Testing: Depending on the role you applied for, you may have to do some online tests. 

Interviews: First, you'll meet one of our talent teams. Then you'll have an interview with a member or members of the team you're looking to join. 

Offer: Our Talent team will make you a job offer and welcome you to your new role with us. 

Join our global team: Where you can develop your skills and build an international career that matters. 

100% of the people we’ve recruited started by applying. Take a chance!

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process for Amadeus France, please contact us at accommodations.france@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.  

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process for Amadeus France, please contact us at accommodations.france@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.