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PURPOSE AND OBJECTIVES

The Senior Project Manager (SPM) is responsible for managing customer engagements & projects where SAP Adoption Services Center carries accountability or plays a significant role. The SPM has the qualifications and business acumen to manage multiple large-scale, high-risk, projects that span organisational boundaries including multiple SAP Solutions and multiple service partners/vendors.
The Senior Project Manager will work closely with the Adoption Services Center Management Team, Services Organization of the Market Units and will report to the Regional Engagement Head APAC.

 
ESSENTIAL DUTIES AND RESPONSIBILITIES

Delivery Execution

Participate in planning activities and oversee the delivery of multiple projects in ANZ. Translate generalised customer business goals and objectives into concrete program strategy and tactical plans Evaluate complex situations accurately and identify viable solutions that create a successful outcome for the customer Oversee the development of proposals and requests for proposals associated with the program. Work on complex problems where analysis of the situation or data requires an in-depth evaluation of various factors to achieve the best results. Work closely with the Market Unit Delivery Organization, Program Sponsors and Program Review Boards to facilitate decisions necessary for program delivery Resolve political, resource, budgeting, change and legal issues affecting the program Escalate early issues about the projects/program to Regional Delivery Head and Account management Proactively manage program stakeholder satisfaction to position and secure customer references and success story

Delivery & Program Coordination

Should be able to proactively transact with the project managers for any delivery support required and provide appropriate guidance and solution recommendations Serve as mentor/advisor/decision-maker to project managers on complex programs for issues related to corporate politics, external politics, client relations, project quality and project risks Play as a bridge between the onsite delivery management teams and remote teams for any project-related support issues demonstrating higher levels of responsiveness and flexibility Work with the various stakeholders like Solution Area Hubs organizations to ensure the project fulfilment on time, address any resourcing-related issues, and facilitate meetings to address critical project management topics Participate in Bid (Market Unit Alignment, Partner Costs, Effort optimization, Project Management, Risk Management) during the engagement lifecycle to assess the delivery risks, risk management discussions and provide any value-added pointers to manage the same. Initiate bid to delivery handover to project managers during the opportunity conversion phase and perform required orientation to the onboarding teams Be the first point of escalation contact to the remote project managers and facilitate or hand over to the right stakeholder to resolve the situation. Evaluate offshore partners and perform due diligence alongside fulfilment functions to address resourcing needs of the projects starting in the region.

Engagement Co-ordination

Work closely with the ASC Engagement Manager during the opportunity phase. Work closely with the ASC Engagement Manager & Market Unit Services Sales team to provide deal execution support during the opportunity lifecycle and enables the field teams about ASC’s services and capabilities. Define and propose the right mix of onsite, near shore and offshore service components with a focus to increase the winnability of the bid. Position the value proposition of ASC’s remote delivery capabilities and drive the adoption of factory portfolio of services including committed cost / fixed fee services. Represents ASC organization in the market unit’s deal quality and risk reviews, bid council etc., along with the Engagement Manager and provide critical inputs for bid approval.

 
SKILLS AND COMPETENCIES

Excellent understanding of SAP solutions and of the consulting business processes and functions Highly developed business acumen Liaison and consultative skills: negotiating skills within a context of high political sensitivity and conflicting interests Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets Knowledge of the strategic and operational issues of the project management business unit Demonstrated ability in managing internal and external client expectations on program requirements and deliverables Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, HR management, quality management, monitoring and reporting, documenting and record keeping Adaptability and flexibility to manage deadline pressure, ambiguity and change Exceptional leadership, organisational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members
 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS

Master’s degree, preferably in commerce, engineering, information technologies or MBA PMP certification and /or other industry and project management certifications is an additional plus PMM methodology Certification and Active Methodology Experience in handling SAP projects and working with SAP’s activate methodology 10 years of project management experience in large-scale, high-risk, or strategic projects/program 3 – 5 years of supervisory or coaching experience in teambuilding and leading teams Demonstrated experience leading cross-functional teams within a formalized methodology Demonstrated experience in managing issues, scope and quality while bringing projects to successful completion within the cost and time requirements
 

She/he needs to be based in Australia. The nature of the role working with public sector customers require the applicant to be able to obtain and maintain a security clearance and therefor local Australian Citizen are preferred. About 30% travel within region.  

 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 409963  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 30%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.