Job Purpose:
A role holder will be responsible of in driving Britam Connect and PD customer engagement, and revenue growth. He/She will be responsible for developing and implementing marketing strategies that align with business goals, analyzing market trends to identify opportunities, and managing campaigns across various channels.
Key responsibilities:
Brand development and management:
Act as the steward of the respective business segment brand, supporting the brand promise, vision, position, and architecture, while achieving overall business goals.Ensure that all assets of the two business units are effectively managed to strengthen the Britam brand and grow brand equity.Plan, strategize, and execute marketing initiatives and creative designs to establish and maintain a strong brand presence in the market.Support the two business segments in embracing company values, culture, and policies.Conduct analyses and periodic reviews of the brand, competitors, customers, and consumer trends to enhance brand equity and market performance.Provide consumer, category, and brand insights to support channel marketing and sales efforts in category management and sales presentations for both business segments.Offer strategic direction for customer innovation summit presentations within key segments.Develop growth targets, business objectives, and brand strategies for the respective business segments in alignment with Britam’s overall business plan.Lead the brand planning process for the respective segments by setting annual targets, conducting innovation reviews, and overseeing brand strategy development.Research:
Perform market analysis and research on the latest trends in financial services industry and share in monthly report.Follow up on weekly and monthly reports from agency partners and ensure timely execution.Monitor and evaluate competitor activity on both traditional and digital media and share monthly report.Assist in coordinating focus group discussions and in-depth interviews together with internal and external partners.Digital Channels and Social Media Management:
Responsible for the respective business segment content on Company’s website and social media channels, including content development and continuous updating of the website and intranet.Conduct monthly website audits on the respective business segment pages to ensure content is up to date.Measure the results of digital advertising campaigns to determine their effectiveness and cost benefit ratio.Create always-on content together with digital agency.Product and Brand SEO - Collaborate across internal teams (marketing, product, technology, research, etc.) to evaluate SEO opportunities that deliver business goals, research projectrequirements, audit implementation, and analyze the results.Enhance usability, design, content and conversion of the company’s websites.Devise, implement and manage effective social media marketing campaigns and trends.Develop, implement and monitor all digital marketing campaigns (pay per click advertising, email campaigns, Search Engine Optimization, SMS, videos, blogging etc.Design internal communication materials i.e. emailers, e-shots, flyers.Key Performance Measures:
Customer segments and sizing completion.Revenue booked under new production campaigns.Count of new individual customers on boarded.Job Purpose:
A role holder will be responsible of in driving Britam Connect and PD customer engagement, and revenue growth. He/She will be responsible for developing and implementing marketing strategies that align with business goals, analyzing market trends to identify opportunities, and managing campaigns across various channels.
Key responsibilities:
Brand development and management:
Act as the steward of the respective business segment brand, supporting the brand promise, vision, position, and architecture, while achieving overall business goals.Ensure that all assets of the two business units are effectively managed to strengthen the Britam brand and grow brand equity.Plan, strategize, and execute marketing initiatives and creative designs to establish and maintain a strong brand presence in the market.Support the two business segments in embracing company values, culture, and policies.Conduct analyses and periodic reviews of the brand, competitors, customers, and consumer trends to enhance brand equity and market performance.Provide consumer, category, and brand insights to support channel marketing and sales efforts in category management and sales presentations for both business segments.Offer strategic direction for customer innovation summit presentations within key segments.Develop growth targets, business objectives, and brand strategies for the respective business segments in alignment with Britam’s overall business plan.Lead the brand planning process for the respective segments by setting annual targets, conducting innovation reviews, and overseeing brand strategy development.Research:
Perform market analysis and research on the latest trends in financial services industry and share in monthly report.Follow up on weekly and monthly reports from agency partners and ensure timely execution.Monitor and evaluate competitor activity on both traditional and digital media and share monthly report.Assist in coordinating focus group discussions and in-depth interviews together with internal and external partners.Digital Channels and Social Media Management:
Responsible for the respective business segment content on Company’s website and social media channels, including content development and continuous updating of the website and intranet.Conduct monthly website audits on the respective business segment pages to ensure content is up to date.Measure the results of digital advertising campaigns to determine their effectiveness and cost benefit ratio.Create always-on content together with digital agency.Product and Brand SEO - Collaborate across internal teams (marketing, product, technology, research, etc.) to evaluate SEO opportunities that deliver business goals, research projectrequirements, audit implementation, and analyze the results.Enhance usability, design, content and conversion of the company’s websites.Devise, implement and manage effective social media marketing campaigns and trends.Develop, implement and monitor all digital marketing campaigns (pay per click advertising, email campaigns, Search Engine Optimization, SMS, videos, blogging etc.Design internal communication materials i.e. emailers, e-shots, flyers.Key Performance Measures:
Customer segments and sizing completion.Revenue booked under new production campaigns.Count of new individual customers on boarded.Bachelor’s degree in Business or social sciences.MBA in Marketing, PR will be an added advantage.Member of the Chartered Institute of Marketing.3- 6 years working experience in a similar position.Bachelor’s degree in Business or social sciences.MBA in Marketing, PR will be an added advantage.Member of the Chartered Institute of Marketing.3- 6 years working experience in a similar position.