The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background/IRC Summary:  

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Today, 13.4 million people in Syria - more than half of the country's population - are in need of humanitarian assistance with needs increasingly being exacerbated by economic decline. Of these, 6.8 million are refugees and asylum-seekers who have fled the country. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.

IRC is offering a robust humanitarian response to the Syria crisis a rapidly expanding portfolio, supported by more than 1000+ staff in Syria Country Program. IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon and Jordan in the fields of health, child protection, early childhood development, education, women’s protection and empowerment, non-food items and food distribution, cash assistance, water and sanitation, protection and rule of law, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.

Job Overview/Summary:

Technical Quality, Strategy, and Sustaining MEAL Systems (50%)

Support the establishment and maintenance of strong M&E systems and practices in Syria that are in compliance with the CP strategy, global guidelines and standards, encompassing both programs implemented by IRC as well as programs implemented in partnership with partners.Provide M&E technical assistance to program teams and inputs into the set-up, implementation, and close-out stages of program management, including measurement methodologies, plans and tools, and data collection, quality assurance, management and analysis.Support the implementation of internal or external program evaluations.Work with the Syria IM and T4P Manager to develop and apply technology solutions and digitalize monitoring processes.Lead coordination with Information Management (IM) staff to ensure effective data systems, dashboards, and tools are in place, maintained, and aligned with M&E needs across all sectors.Lead the creation, regular updating, and quality assurance of Indicator Tracking Tables (ITTs) to ensure accurate and timely monitoring of program indicators across all projects.Provide technical oversight and quality assurance for data visualization and reporting products developed by IM staff.Contribute to the greater sharing and use of data, research and learning within IRC’s program sectors, ensuring interventions are responsive to needs and informed by a sound understanding of the humanitarian context in Syria.Support the Snr. MEAL Manager to work with program sector teams and the Grants Unit in ensuring that MEAL elements, including IM products, support strong proposals for new funding and high-quality reporting on current programs.

Leadership (40%)

Hire, supervise, and build the capacity of M&E and Information Management (IM) team members in relevant technical and (remote) management competencies.Coach, train, supervise, and mentor direct-report staff, including M&E and IM personnel, by communicating clear expectations, setting annual performance objectives, providing regular and timely feedback, and conducting documented semi-annual performance reviews.Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.Ensure regular coordination and integration between M&E and IM functions to optimize data use, system efficiencies, and responsiveness to program needs.Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicate through word and example a high standard of compliance with all applicable policies and regulations.

Partnership and Capacity Building (10%)

Build the capacity of program and partners’ staff in M&E and IM technical and management competencies.Provide feedback to programme staff on all program technical data quality, systems strengths, and issues to improve both M&E and IM performance.Ensure appropriate proactive and reactive communications and engagement with IRC partners to implement sub-grant agreements and complete program deliverables, including alignment and support for IM systems and tools through regularly scheduled partnership management meetings.
Minimum Qualifications:A University degree in a relevant field (such as: statistics & data management, social science, public health, development economics, or a related subject area)  .3-6  years of experience in designing and implementing M&E systems, including developing tools, methodologies, and data management processes to support effective program monitoring and learning. progressively responsible professional experience of humanitarian programming Previous experience in an emergency or conflict-afflicted setting is required.

Demonstrated Skills and Competencies:

A commitment to IRC’s mission, vision, values and IRC Way – Professional Code of Conduct.Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff developmentValidated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other partners to maximize cooperation and productivity.Curiosity, a desire to continually learn and develop is a must.Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.

Language/Travel:

English is required, while Arabic and Kurdish are desired.Travel: 15% to field sites in Hassakeh and Raqqa as well as attending regional and global workshops and meetings.

Key Working Relationships:

Position Reports to:  Snr. MEAL ManagerPosition directly supervises: M&E Officers, and IMs OfficersIndirect Reporting (If applicable): N\\A
Key Internal Contacts: All staff and departments within the Syria Country Program (primarily the MEAL, Programmes, Partnerships and Grant teamsKey External Contacts:  Partner organizations, other humanitarian actors, Contracted Monitors

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Diversity and Inclusion: at IRC MENA, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.

IRC is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.