The Senior Health Officer (SHO) is responsible for the technical support of partners, health facilities and community health teams. The SHO will provide support to program daily activities, training, and follow up processes. The SHO will be responsible in collecting information from the field and providing updates to the program and will be coordinating with other IRC programs to optimize the integration of health with other sectors.
The SHO will be directly reporting to the health manager.

Major Responsibilities:

1. Technical support:

Support the overall coordination, monitoring and reporting of health partners’ and health facilities’ activities.Conduct regular monitoring of the PHCC's overall functioning using a designated checklist, ensuring adherence to established standards and protocols. This includes identifying areas needing improvement, facilitating follow-up actions, and ensuring corrective measures are implemented and documented.Conduct technical assessments using specific tools.Follow up on preset key performance indicators, measuring the progress of the partners’ work, while providing technical support.Support the development of Information, Education and Communication materials.Oversee and provide technical support to the community health team in the field.Contribute to the capacity building of health partners, by identifying training needs and working on training plans.Deliver training sessions to health partners in specific topics and areas.Create and adapt monitoring tools that assist in tracking health activities.Responsible for ensuring that supported health facilities are properly equipped and receive the appropriate equipment and supplies.Conduct regular meetings and follow with other IRC programs, to ensure health is integrated with other sectors such as education and protection.Work closely with the logistics and procurement team to identify procurement and supply issues and support the identification of corrective actions.Work closely with the field officers and coordinator, and ensure smooth implementation of the health activities.In coordination with the health manager, represent the IRC in different working groups and sectors meetings.Undertake other tasks assigned by the health manager to enable and contribute to IRC’s programming.Monitor infection prevention and control (IPC) practices within the PHCCs to ensure adherence to national guidelines, contributing to the development of relevant procedures.

2. Monitoring, data collection and reporting:

Monitor the partners’ activities, data collection, reporting, center management, staffing structure and attendance of health professionals.Work closely with MEAL unit to review, identify, and put corrective action measures for the health activities to ensure data-driven decisions are taken and implemented for a consistent quality of data.Regularly review and audit medical records to ensure accurate documentation and compliance with the MoPH service packages and reporting requirements.Monitor the implementation of referral systems at the level of health facilities and the community.Contribute to the development of quality improvement plans for the health partners, and ensure proper follow-up.Ensure adherence of partners to technical standards, best practices, quality improvement plans, MoPH and donor’s guidelines.

Key Working Relationships:

Position Reports to: Health manager
Internal Contacts: Country Program: Health Program team, Partnership Unit, WPE team, CP team, ECD team, Supply Chain, M&E, Finance
External Contacts:Partners, MoPH