Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
This role is responsible to execute effective communication processes and plans across OML Communications. The role monitors adherence to communications playbooks and frameworks.
Operational Delivery
Execute communication plans
Execute and report on communication initiatives and campaigns
Execute on the communications plan as aligned to Group Communications business plan
Syndicate and select suitable content for publication internally and externally
Create and edit communications content
Distribute communications to identified target audience
Maintain the communication platform landscape:
Identify communication platform needs / opportunities
Work alongside OM enablement and business units to investigate, recommend, build and implement communications platforms
Advise communication teams on channel effectiveness and internal optimal communication mixes given the channel and the target audience
Assurance / governance
Define internal platform effectiveness indicators; metrics and targets that measure communication & channel effectiveness based on behaviour change measured (awareness; understanding; participation)
Monitor internal platform indicators, metrics and targets
Engages with OML spokespeople to provide support in delivering the corporate narrative
Communications assurance & governance framework and mechanisms:
Adhere to communications playbooks
Socialize communications policies, principles, house views and frameworks
Support the compliance to policies, principles, house views and frameworks and assist in dealing with non-adherence
Implement COE specific compliance requirements
People
Accountable for service delivery through own efforts
Collaborates effectively with others to achieve personal results
Individually accountable for managing own time, tasks and output quality over periods of up to a year
Finance and Governance
Understand, interpret and implement COE specific compliance requirements within Public Affairs delivery
Minimum Qualifications/Experience
Relevant degree or qualification in Media studies or Communications
Sound experience in the delivery of communication plans and content
Experience in using digital platforms and channels
Additional Qualifications/Experience (preferred, not a requirements)
4-7 years solid experience in media monitoring and evaluation. Analysing media metrics
Relationships with relevant media across South Africa
Strong project management skills
Experience in broader Communications and Public Affairs environment
Strong Reputation Management Experience
Competencies Required
Customer First
Execution
Collaboration (Relating)
Innovation (Perspective)
Leading with Influence
Personal Mastery (Learning)
Strategic
Business & Market knowledge
Knows the business landscape (Business value chain and key operational areas). Knows the business product/service offering to its customers. Knows broadly the type of market within which the business operates, including the key competitors
Content Development
Develops suitable and engaging content and thought leadership for a specific and well-defined target audience. Knows the needs of the target audience in content development. Knows how to develop content to suit the platforms or channels it will be published to. Knows how to align content to corporate identity and brand guidelines. Displays sound written communications ability
Corporate Communication
Implements communication plans for internal and external communications to stakeholders. Knows how to align key messages to the needs of stakeholders and the corporate narrative. Intermediate skills in delivering integrated marketing communications campaigns using both physical and digital tools. Ensures that the communication outcomes will support the brand. Intermediate skills in press and media relations management
Digital Marketing
Intermediate skills in using digital channels to deliver delivering marketing content. Knows the different types of digital channels that are used. Knows the uses of each channel. Knows the ethics and rules around brand, privacy etc. when using digital channels
Reputation Management
Knows the impact of the corporate reputation on the business and the key reputation drivers that should be managed. Knows how a corporate reputation is assessed. Considers the impact of own work outputs on the corporate reputation
Media & Stakeholder Sector Knowledge and Engagement
SA, Continental and Global knowledge, contacts (preferred) and experience engaging with
Designs, improves and maintains the organisation's brand and image through the development of a communications programme. Seeks opportunities to create positive public and media attention, maintain existing relationships, and establish new relationships with the organisation's key stakeholders aligned with internal and external communication strategies.ResponsibilitiesContent CreationWrite drafts and edit content in line with organizational style guidelines to format and publish information on websites and in print.
Public/Government Relations Campaign ExecutionExecute a public relations, government relations, regulation, and registration plan for a particular product, service, or specialty area while working within established systems.
Brand PositioningAssist in achieving brand positioning and contribute ideas to brand plans.
Internal CommunicationsExecute a communications plan within established internal communication systems and procedures.
External CommunicationsExecute a communications plan within established systems and procedures.
Document PreparationEdit document in line with organizational style guidelines and prepare information for publication.
Project ManagementWork within an established project management plan to achieve specific goals.
Personal Capability BuildingDevelop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Skills
Action Planning, Brand Development, Campaign Management, Confidentiality, Data Classification, Desktop Publishing (DTP), Legal Practices, Management Reporting, Oral Communications, Policies & Procedures, Professional Presentation, Project Schedule Management, Public Relations (PR) Management, Second Language, WritingCompetencies
Business InsightCommunicates EffectivelyDecision QualityEnsures AccountabilityOrganizational SavvyPlans and AlignsEducation
Bachelors Degree (B): Digital Communications and Media/Multimedia (Required)Closing Date
16 March 2025 , 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!