Senior Associate - Quality
DHL
\nReconcile invoiced information with payment data accurately and timely. \nStrong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements \nAppropriate handling of sensitive information, High level of attention to detail \nResponds to inquiries regarding policies and procedures \nAct as primary problem solver concerning cash and duty shipment discrepancies \nCreate and maintain tracking reports in relation to country ageing performance \nPrepare weekly outstanding open item report only timely manner \nProvide support for internal projects transition/ centralization \nParticipate in internal and/or external meeting with all stakeholders \nAble to investigate and resolve queries according to Service Line Agreements. \nContribute to capture potential Revenue Leakage for shipment with discrepancies \nRegister relevant data in tools and ATT to monitor status of work \n
\nUniversity Degree or equivalent by experience \nWell verse with Microsoft Excel and SAP. \nAt least 1.5 year experience in similar position \nGood communication in English: Oral and Written \nAbility to analyze with logical thinking process. \nAttention to details and able to meet tight deadline \nAble to work on evening shift, public holidays or weekend when required \nEngage, communicate and build network with the AR, RTR, Billing, BPO teams \nCustomer oriented \nProcess oriented and able to work under pressure \nTeam Player and highly collaborative\n
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