Main Responsibilities 

Install, configure and maintain Retail application environments Upgrade and patch application environments and their technology stacks Debug issues related to application configuration and technology stacks Create and maintain ad hoc productivity and automation scripts Triage hardware, operating system and related issues Assist development and QA teams in identifying and solving application and performance issues Publish and maintain documentation on web pages related to services offered Operate independently and as part of a team including remote team members and multiple stakeholders Participate in rotational support that includes on call support for non-business hours. Provide customer support during their implementation cycle and post go live.

RELEVANT EXPERIENCE and TRAINING

Experience with the troubleshooting and supporting Retail applications including Omnichannel (Order Management, Order Broker, Customer Engagement, etc..) and/or  Merchandising (RMS, ReSA,RPM, ReIM , Allocation), Planning, etc… will be a significant plus. Experience or familiarity with cloud platforms like Oracle Cloud Infrastructure, AWS, Google Cloud, Azure  Extensive experience in implementation and maintenance of Enterprise Applications using WebLogic Server 8.1/9.x/10.x, LDAP, Deployment tools, Monitoring tools on UNIX (Solaris/Linux) and Windows environments Proficient in handling all the aspects of Installation, Configuration, Clustering, Deploying Applications, Load Balancing, Performance Tuning WebLogic Server & SOA issues in production, and testing environment 8 plus years of experience in IT industry in analysis, design, support and maintenance of large client-server and web based applications in which 6 years of experience in Oracle Weblogic Support. Expertise in Weblogic Application Server Administration including installing, configuring, migrating, load balancing, deploying applications, performance tuning, capacity planning, upgrading, and maintenance of Weblogic Servers. Solid experience in administration of Weblogic servers on Linux or Windows Expertise and/or working knowledge of Cloud Native Environment (CNE) Administration including but not limited to Kubernetes, Docker or equivalent along with Automation technologies such as chef and puppet Experience and general understanding of Cloud Infrastructure, preferably in Retail Industry Strong knowledge in various Web Logic sub-systems like clustering, JDBC, JMS, SSL, RMI/EJB objects etc Oracle database experience including SQL, PL\SQL and performance analysis and remediation  Excellent skills with scripting languages like Python, Perl, or Shell scripting Excellent English written and oral communication skills  Bachelor or Masters degree in Computer Science or any STEM field 5 -8 years of previous System Administration or related experience on Weblogic, Linux and/or one of the popular Unix OS flavors (Sun Solaris, HP-UX, AIX)

Career Level - IC4