We are seeking a highly skilled and innovative AI-Powered Healthcare IT Help Desk Chatbot Developer to design, implement, and optimize an advanced AI-driven chatbot solution that enhances the IT support experience for healthcare professionals. This chatbot will act as a first line of defense, providing automated, intelligent solutions for common IT issues, while ensuring secure handling of sensitive healthcare data.

As an integral member of our team, you will harness the power of Natural Language Processing (NLP), Machine Learning (ML), and intelligent automation to revolutionize healthcare IT support. Your role will involve integrating the chatbot with internal knowledge bases, ticketing systems, and leveraging cutting-edge NLP and ML techniques to automate IT issue resolution and optimize user interactions.

Due to the client contract you will be assigned, this position requires you to be a U.S. citizen.