With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

As Security Operations Engineer you are responsible for maintaining, monitoring, and supporting systems in a global environment. You assist with developing secure and highly available global computing platforms, working on multiple projects as a team member and may assist as a team lead or an advisor on projects that have system-wide impact and integrate across the organization. You perform troubleshooting for complex hardware, software or network problems.

As Security Operations Engineer you are responsible for the development and operations of secure and highly available global computing platforms. You design, install, maintain and upgrade the enterprise’s systems operating environment. You are also responsible for the ongoing reliability, performance and support of the infrastructure. This includes monitoring systems, responding to problems and planning for growth.

You design and build the systems operating environment and infrastructure to meet business requirements. This includes servers, storage, and backup media. They monitor and optimize the performance of operating systems and applications such as Web , Windows, Linux, VMware, Active Directory, DNS and DHCP. They maintain a secure systems environment by installing/maintaining security applications, managing access control mechanisms, and assigning user ids and passwords to authorize systems access. You also monitor automated system backup activities and execute contingency plans in case of system outages. Other responsibilities include providing operations support 24 hours per day, 7 days per week.  You analyze console messages, diagnose system failures and take corrective action in order to ensure continuity of operations. This job family provides system backup processing, manages off-site storage and leads disaster recovery tests.

As Security Operations Engineer you need good communication skills and must be able to work collaboratively with system users and other technical colleagues. Individuals work across all functional areas of the enterprise and use a strong customer service orientation to ensure that all requests and problems are resolved in a professional manner. They share their expertise and provide individual training and support to users. You work with other technical staff and vendors to provide IT services to all customers.

**Full list of major responsibilities will be shared upon hiring.

General Qualifications:

Bachelor's degree in a related field of technology.

Extensive experience and in-depth knowledge of business operations and systems requirements processes.

Typically requires 5-7 years of relevant information technology work experience, including basic networking experience.

Willingness and ability to travel domestically and internationally as necessary.

Preferred Skills and Experience:

At least 2 years of experience in Active Directory and Asset Management.

Proficiency in using Zscaler and Sentinel One.

Basic networking knowledge.

Understanding of basic security and navigation protocols.

Experience with Single Sign-On (SSO) systems.

Applicant Types Accepted: