We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the team

 

Customer Business Support (CBS) is part of Global GTM Operations which reports into Corporate Portfolio and Strategy to Exec area.

Mission: Reduce the effects of internal complexity so that Services Sales and Delivery can focus on Customers Success.

Goal: Increase Services Sales Productivity and Delivery Operations Accuracy 

How? We focus on delivering: 
•    Shorter deal processing time 
•    Accurate Project Status and Revenue Forecasts 
•    Faster issue resolution 
•    Maximize compliance 

You will be joining a team of young, dynamic professionals supporting over 1500 projects in North America.

 

 

What you’ll do:

 

Position title: SAP Mexico Early Career Talent - Delivery Operations (CBS Americas)

Location: Mexico City or Monterrey 

Contract Duration: 2 Years

Schedule: 40 HR/week

In-Person: Hybrid

 

SAP solutions are the backbone of the most successfully run businesses worldwide: today, more than 50% of the world‘s business transactions touch an SAP system. Altogether, they offer a universe of lucrative employment opportunities with increasing demand year after year.  Knowing how to develop, market, consult or install SAP allows you to make a huge impact into the way companies do business – increasing efficiency, innovating new business models and creating value. Successful candidates will develop the skills to create, manage and execute a plan that supports an SAP solution with a high degree of customer satisfaction.

 

The role of the SAP Mexico Early Career Talent - Delivery Operations (CBS Americas) is to support a senior Project Manager, Portfolio Manager, or Program Manager in all aspects of the project life cycle including; initiate, plan, execution, monitor and control, and close using our SAP tools and Project Management Methodology.  This is an internship position responsible for performing a basic function to support SAP Services delivery execution on customer engagements. 

 

Responsibilities may include: 

Assists with time entry consolidations and billing reconciliations

Assists with the coordination of project documentation and project creation in our SAP systems

Assists with tasks associated with monitoring and controlling the project

Assists with revenue forecasting of a project

Assists with analysis of a project

Assists with maintaining necessary master and transactional data that supports our local and Global project reporting

Works with consultants and project managers to ensure accuracy of project reporting

Captures project metrics and ensures they are clearly communicated to appropriate SAP or Customer team members

Learns our SAP Tools and Systems

 

 

Who you are:

 

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

 

 Must have ability to:

work as part of a team, build credible relationships with peers and clients

analyze, plan, and execute a variety of tasks

multi-task, adapt and function effectively in a fast-pace, dynamic environment with aggressive deadlines

quickly learn and effectively apply new knowledge

take initiative (self-starter), be result oriented and take on leadership role/ responsibilities as needed

work to solve a problem

work to be an excellent communicator

asks questions & follow instructions.

Participate in initial training to quickly learn targeted SAP technologies and methodologies. Assist in the creation and maintenance of projects using internal tools. Assist in the monitoring and controlling of project activities and deliverables using internal and external tracking tools. Assist in managing revenue forecasting. Assist in weekly and monthly status reporting. Assist in developing processes and templates as well as establishing document control procedures.

 

 EDUCATIONAL/MANDATORY REQUIREMENTS

 Recent Graduate (less than 2 Years from Grad Date) of an accredited university in Business Administration with an emphasis on Project Management, Finance, Business & Engineering, Information Systems (Technology), Computer Science, Analytics or relevant degree 

 0-2 Years of relevant work experience in a corporate environment through internships or recent work experience.

Prefer prior educational or work experience involving project coordination and working with others collaboratively.

Must be able to work a minimum of 40 hours per week.

Must be Fluent in English (Verbal & Written) 

 

#LI-Hybrid 

 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 424385  | Work Area: Corporate Operations  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid.