Sales Incentive Program (SIP) eligible

GENERAL SCOPE

Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.

KNOWLEDGE

Moderate understanding of general job aspects and superficial understanding of the technical phases of the job.

JOB COMPLEXITY

Performs routine, repetitive, and basic tasks where precedent, methods and processes are well established. Makes simple decisions, but refers most to more experienced personnel.

IMPACT

Impact to overall activity is minimal. Errors do not normally have major effect on overall organization.

Develop account plans and strategies linked with field sales that deliver value to customers and is differentiated from our competitors.Identify, qualify, and develop central buying influences.Focus on growing profitable sales at the established rate to deliver budget sales growth; partnership business reviews and new portfolio introductions; negotiations of contracts for additional business; and sales funnel management.Provide internal communication and team development for each assigned Strategic Account.Demonstrate keen problem solving techniques by becoming a subject matter expert on the account; developing strategy and financial offerings to secure business; working with field organization to handle plant or corporate issues; and driving profitability and pricing in accounts through solutions.Develop high level, long term customer relationships through cross-functional teams from the company and customer.  Provide a high level of customer satisfaction and overall accountability for the business.  Serve as the conduit between our field representatives, managers and corporate headquarters to market the value that is being delivered at the local or site level.Work with internal teams, such as marketing, R&D, field sales, and finance to develop a “differentiated” value proposition. Collaborate with various departments to build oriented service and solutions to the account(s).Present new products and systems to customers.Ensure implementation of a clearly defined strategic plan for the Strategic Accounts assigned and own the deliverables associated with that plan.