Our funky eclectic property is not the suburban Select experience most people know. We have oversized select rooms with upgraded décor & furnishings, along with full-service amenities including bar and restaurant, Corazon! Compensation: $20.00 per hour, Full-Time

JOB SUMMARY
The Sales and Catering Coordinator handles the day to day administration duties for the Property Specific Sales and Catering Department.

Education
High School Diploma
4 year college degree preferred but not required

Experience
Minimum of one year hospitality experience desired. Hotel sales systems knowledge preferred. Previous customer service experience a bonus.

Skills and Knowledge
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Strong written and verbal communication skills. Must be able to speak effectively before groups of customers and/or employees. Complete routine reports and correspondences for both internal and external recipients. Ability to calculate figures and amounts such as discounts, interest and commissions. Possess or able to learn basic selling techniques. Proficiency in Microsoft Office and other Computer Skills Ability to apply common sense and understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations. Must be able to multi-task, work well under pressure, be detail oriented and meet deadlines. Excellent organization skills, strong time management and interpersonal skills. Must have full understanding of professional business ethics, decorum, and social skills. Ability to manage outside departments and agencies. Comprehension of technical application of reservations system.

JOB DUTIES INCLUDING BUT NOT LIMITED TO:

Point of contact for Sales office. Act as coordinator and point of contact for leisure group blocks as assigned. Coordinate with Front Office(s) on daily showrooms and communicate the information to all sales and catering managers. Conduct a brief weekly meeting to review all groups arriving within the next 10-day period. Provide daily, updated group information to housekeeping, valet, restaurant bar and front desk. Assign group leads from all lead channels to the appropriate sales/catering managers. Ensure that all leads are entered into to on-property Sales & Catering Software application. Print and distribute group pick up and group cut off reports on a weekly basis for all assigned hotels. Load all new groups and build booking links for all assigned hotels. Conduct quarterly audits from Sales Systems and PMS systems to ensure accuracy. Make reservations for BT managers and input rooming lists for group sales managers. Pull rooming lists for groups and managers upon request. Actualize room blocks, catering & banquet functions in the sales system after the group’s departure for assigned hotel. Schedule all in-house events and create BEOs, manage Master BEO binder. Input meeting planner points for all groups and any project or special corporate travel promotions for assigned hotel. Manage HRI SCORE Program and Brand Referral Program for the assigned hotel (ie. process commission, pickup reports). Manage group commission by verifying and process payment once approved by DOSM/DORM via in house or fastpay. Run daily reports. Personalize gift certificates, for trade outs, recovery, donations, and gifts certificates purchased by individuals. Maintain proper record keeping. Assist/Create group resumes for each Sales Manager at least 10 days prior to group arrival and ensure distribution to essential personnel for all assigned hotels. Fill out amenities forms and amenity cards for groups and weddings and ensure delivery information is communicated to appropriate departments. Create breakfast and drink vouchers as needed. Create personalized menus for groups and private dinners in the restaurant, directional signage for incoming groups and to place around hotel, table numbers, name tents, buffet cards, etc. Order collateral for assembling sales kits, sales promotions, amenity cards, and envelopes as well as maintain department supplies. Create file folders for all the contracts in sales/catering department, and file past groups in the locked file cabinet. Handle putting together sales kits or other hotel material like flyers or signs for all assigned hotels. Process all checks that are received for deposits. Attends property Staff meetings, and other property specific meetings as required Other duties as assigned.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance

Schedule:

8 hour shift Monday to Friday

Work Location: In person

Posted April 21, 2025