**Description:** **Basic Function** **:** The Roving Concierge is responsible for the operation of the Regency Club/ Concierge area including managing the flow of the RC guests, assist them with check ins, check outs, restaurant reservations, recommendations, monitor F&B inventory, complete requisitions and purchase orders, amenities etc Be aligned with the hotel focus to provide high level of service, meaningful experiences and a true desire to satisfy the needs and high-end expectations of our guests in a fast, efficient and paced environment. **General Responsibilities:** + Greeting guests upon arrival and making them feel welcomed. + Being a source of information to guests on various matters such as hotel happenings, transportation, outdoor activities, restaurants recommendations, etc. + Perform general concierge duties such as: accommodate general and unique request, be the source of information from the hotel and the island, process amenities requests, etc. + Be in constant communication with other departments of the hotel, especially with the Front Office, Concierge, Regency Club and Spa. + Assist with group coordinators for special recommendations and activities. + Be the reference person to assist with VIP’s visits agenda of activities, in communication and coordination with VIP concierges locally and internationally. **Qualifications:** **Qualifications:** + Must have excellent communication skills, fluent English and Spanish is required. + Good Organizational skills. + Able to work all shifts, flexible hours, weekends, and Holidays. + Excellent Customer Services Skills, problem solving, listening skills, friendly with great attitude. + This is a fast-paced position with constant customer interaction. + Strong sense of responsibility and a professional presentation. **Primary Location:** Caribbean Islands-AW-Palm Beach **Organization:** Hyatt Regency Aruba Resort, Spa and Casino **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Golf and Recreation **Req ID:** PAL000658 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.