Kuala Lumpur, Selangor, Malaysia
12 days ago
Retail Outlet Officer
\nYOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS\n\n\n\n

Would you like to become part of the world’s most international company?
\nA company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
\nDo you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

\n\n

YOUR TASKS

\n\n\n\tImplement standardized guidelines & procedures and monitor store performance.\n\tUndertakes any assignment/special project as determined by the Retail Manager.\n\tAdhere to country & Company standards and agreed the operational procedures with all departments to enhance the Retail Outlet Service qualities.\n\tInterface with various internal DHL departments (Operation, Customer Service, Marketing, and Account & IT Dept) to ensure service alignment & enhancement.\n\tTo manage and deliver customer-focused service in all retail outlet.\n\tConduct cash reconciliation reports and cash/credit card transactions of retail outlet.\n\tMaintain retail outlet Cash shipment data.\n\tCoordinate and consolidate data transfer between retail outlet to country office.\n\tTrack store performance through a store scorecard sheet.Implement store hours\n\tBe committed to quality customer service by being properly groomed with low absenteeism, low in tardiness at all times.\n\n\n\n

\n\n

YOUR PROFILE

\n\nExhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.\nWell- developed relationship skill and ability to network with multiple levels of an organization and other business units.\nTypically requires Diploma in related discipline and or 1- 2 years of working experience.\n\n

OUR OFFER

\n\nStrong career support in a international environment\nGreat culture and colleagues\nMultifarious benefit program\n\n

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

\n

We look forward to receiving your application!

\n

Confirm your E-mail: Send Email