At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.
We have a exciting opportunity for aRestaurant Managerto lead our Restaurant and Events space and join our hotels in a journey of making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
The Role
Oversee the daily operation of the restaurant and events space during scheduled shifts, ensuring smooth service, set up, and guest satisfaction
Promote Hyatt Regency Brisbane and Lennons Restaurant as a premier venue for events through targeted marketing efforts and build and maintain relationships with event vendors and partners to create opportunities for cross-promotion and referrals
Take charge of our special dining experience with the world’s smallest chef, Le Petit Chef Help lead an immersive and unforgettable dining experience for our guests on this vibrant 3D-animated dining experience
Collaborate with the Executive Chef and kitchen staff to plan and execute menus and setups for private and special events
Manage restaurant and events staff, including providing feedback, handling scheduling, and overseeing their adherence to service standards
Address and resolve customer requests and complaints promptly and professionally
The Person
Extensive knowledge of operational restaurant and event procedures, ideally within a hotel environment
Understanding of food and wine pairing principles, with a preference for familiarity with local wines
Demonstrated exceptional customer service skills and the ability to multitask in a fast-paced environment
Previous experience using Infrasys is highly regarded
Current RSA mandatory/Current RMLV is advantageous
Flexibility around working across all shifts including nights, weekends public holidays
Exceptional written and verbal communication skills
Legal working rights in Australia
The Perks
Complimentary accommodation at Hyatt properties worldwide
Discounted accommodation for associates as well as friends and family
Wellbeing Leave and Paid Parental Leave
Complimentary Headspace membership for Hyatt associates
Complimentary Employee Assistance Program available for colleagues immediate family
Learning and development opportunities
Access to hotel gym facilities
10% discount with NIB Health insurance
Uniform Dry-Cleaning service
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Experimentation, Respect, Wellbeing, Inclusion and Integrity are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.
We have a exciting opportunity for aRestaurant Managerto lead our Restaurant and Events space and join our hotels in a journey of making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
The Role
Oversee the daily operation of the restaurant and events space during scheduled shifts, ensuring smooth service, set up, and guest satisfaction
Promote Hyatt Regency Brisbane and Lennons Restaurant as a premier venue for events through targeted marketing efforts and build and maintain relationships with event vendors and partners to create opportunities for cross-promotion and referrals
Take charge of our special dining experience with the world’s smallest chef, Le Petit Chef Help lead an immersive and unforgettable dining experience for our guests on this vibrant 3D-animated dining experience
Collaborate with the Executive Chef and kitchen staff to plan and execute menus and setups for private and special events
Manage restaurant and events staff, including providing feedback, handling scheduling, and overseeing their adherence to service standards
Address and resolve customer requests and complaints promptly and professionally
The Person
Extensive knowledge of operational restaurant and event procedures, ideally within a hotel environment
Understanding of food and wine pairing principles, with a preference for familiarity with local wines
Demonstrated exceptional customer service skills and the ability to multitask in a fast-paced environment
Previous experience using Infrasys is highly regarded
Current RSA mandatory/Current RMLV is advantageous
Flexibility around working across all shifts including nights, weekends public holidays
Exceptional written and verbal communication skills
Legal working rights in Australia
The Perks
Complimentary accommodation at Hyatt properties worldwide
Discounted accommodation for associates as well as friends and family
Wellbeing Leave and Paid Parental Leave
Complimentary Headspace membership for Hyatt associates
Complimentary Employee Assistance Program available for colleagues immediate family
Learning and development opportunities
Access to hotel gym facilities
10% discount with NIB Health insurance
Uniform Dry-Cleaning service
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Experimentation, Respect, Wellbeing, Inclusion and Integrity are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt