Job Title:       Relationship Manager, Retail Banking - Ghana

Industry:        Banking

Location:        Ghana

Salary:            Competitive Salary Package + Benefits

Job Purpose:

Market the Bank products with the objective of meeting financial targets while ensuring that customers’ needs are met.

Responsibilities:

To aggressively market and sell the Banks’ products Win new customers to the bank Ensure the retention of existing customers Ensure the creation of risk Assets for the Business Office. Significantly contribute to deposit liability mobilization Drive the reactivation of inactive and dormant accounts Ensure the Bank Brand projection and visibility amongst new and existing customers Perform other tasks as assigned by the assigned Team Leader

Challenges:

Inadequacy of human and material resources Dealing with approval delays from management Dealing with enormous workload

Key Performance Indicators:

Number of deliveries on all financial targets vs. planned Customer service delivery index TAT in carrying out activities and meeting deadlines/targets

Job Requirements:

Education:

Minimum education level-First Degree in any Social Sciences discipline

Experience:

Minimum experience- 4-year relevant experience.

Key Competency Requirements:

Knowledge:

Excellent product knowledge Excellent knowledge of the market Excellent knowledge of the Bank- Core Values, Vision, Mission and Strategic focus Credit knowledge Impressive contact list

Skill / Competences:

Aggressive and focused Articulate and team player Intelligence Computer literate Excellent negotiation and interpersonal skills Marketing and selling skills Relationship Management Skills Impeccable character