Job ID REQ-10049768 Apr 28, 2025 Malaysia Summary The R2R Special Projects Manager is to implement the APMA FRA Operations vision and strategy by managing projects and ensuring alignment with leadership team and stakeholders, driving strong execution of the projects and ensuring strong change management throughout NOCC KL and APMA countries. Key for this role is the complex stakeholder management and accounting technical experience. About the Role

Major accountabilities:

Manage the execution of regional / global strategies for own part of the organization & manage and ensure the development of a team of experienced FSC professionals.Manage the budgeting process for the area of responsibility.Support the vision and strategy of APMA FRA Operations to plan and implement all aspects of operational changes necessary to meet all Novartis, divisional and finance service levels, achieving a balance between speed of implementation and risk of disruption to servicesImplement defined project management methods, procedures, tools and quality standards for respective workstream in close alignment with other PMO peersDevelop overall roadmap, listing projects and initiatives taking into account the required resources and capacity for successful implementations, including obtaining the necessary IT involvement to be successful.Own projects in scope, create and supervise the Project Management operations and get involved in business partner board.Develop and execute a communication plan internally within APMA FRA Operations and externally to internal stakeholders that ensures the proper awareness of performance, initiatives, etc.Ensure program governance, management methods, procedures, tools and quality standards are implemented for respective workstream: documentation repository and collaboration tools, progress tracking methods and reporting to ensure best and compliant documentation practices.Be a Change Agent within FRA Operations, constantly leading best practice sharing, process improvements and developing the teams profile, skills and talent.Act as point of contact for unmet needs, requests and ad hoc projects, ensuring accumulation of topics relevant to FRA and find new and innovative ways to resolve/tackle in alignment with the APMA FRA Operations vision and strategy.Lead change management activity and drive forward project initiatives. Influence stakeholders to gain buy-in.

Key performance indicators:

Timely delivery of projects.Implement and deliver projects & programs while ensuring increased productivity as well as maintaining operational excellence and business continuityChallenge and maximize level of standardization, harmonization and reliability of processes, systems, procedures and controls across NovartisAchieves KPIs targets globallyImplement and deliver services within agreed budgets in a timely mannerStable outsourced operations; no control issues, KPIs achievedDevelopment of key talent, ensure retention, succession planning is in place and employee engagement an motivationResponsible to create a communication plan and rhythm to ensure that key stakeholders maintain awareness of service levels, key initiatives, changes, etc.Establish and drive accurate and fit to purpose data collection and analysis to support team quality initiativesSuccess of integrations/change initiatives, both during project and ongoing operations

Minimum Requirements:
Work Experience:

University level degree in Business Administration/ Economics/Finance/ MBA desirableFluency in English a pre-requisite, knowledge of other language(s) an assetAdditional Project Management Training, a certification/designation desirableLean / Six Sigma Certified preferred>8  years of experience in relevant finance roles or position in area of responsibility supporting a global projectPreferably know-how and exposure in a Shared Service Center environmentProject management skills with focus on driving performance and productivityAnalytical mindset and ability to understand situations, interdependencies and challenges in a holistic wayAbility to effectively prioritize and execute tasks in a high-pressure environmentDemonstrated ability to work effectively in a multi-national and complex matrix organizationExcellent communication skills, able to engage and influence beyond FRA community and to drive stakeholder management in a changing environment as well as operational excellenceCan conform to shifting priorities, demands and timelines through analytical and problem-solving capabilitiesFlexible and reacts to changes promptly and efficientlyHigh cultural awareness to be able to manage, inspire and lead diverse teams

Why Novartis:

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!

Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

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Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Division Finance Business Unit Universal Hierarchy Node Location Malaysia Site Selangor Company / Legal Entity MY01 (FCRS = MY001) Novartis Corporation (Malaysia) Sdn. Bhd. (19710100054) Functional Area Audit & Finance Job Type Full time Employment Type Regular Shift Work No Apply to Job

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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