**Quality Supervisor III** **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: + Career development with an international company where you can grow the career you dream of. + A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. + A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. **The Opportunity** This position works out of our Costa Rica – Alajuela location in the SH Division. In Abbott’s Structural Heart (SH) business our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease. As the Quality Supervisor III, you will be responsible for managing daily quality assurance activities, providing leadership and guidance to quality technicians that support production areas. The position is responsible for ensuring quality processes are maintained and that safety and compliance are met. It requires Quality Engineering knowledge to support related activities. This role operates with a certain degree of autonomy, while receiving appropriate guidance from the manager as needed. **What You’ll Do** + Provide daily supervision, work direction, evaluate discipline, on-the-job training to staff and motivates team to achieve results, obtain top performance, expected quality, production schedules, staffing and safety goals. + Develops and maintains a competent work group through effective hiring, effective and appropriate workload, communications, recognition, performance feedback and development. + Solving issues related to quality/documentation/process on a daily basis (if applicable) according to documented policies and procedures to ensure all policies are followed and monitor compliance to appropriate regulatory standards. Responsible to report quality related issues immediately and be closely involved in their investigation. + Control and monitor the area through correct indicators to meet both department and site goals. Have full responsibility / ownership of his/her area of production. This includes understanding of systems to evaluate the state of efficiency and compliance of his/her area. + Accurately interprets daily production metrics and establishes mechanisms to ensure that all quality release processes are in compliance and aligned with production metrics and goals. + Propose plans to achieve and improve Quality / Quality Release goals, including productivity and quality indicators, cost and service, schedule adherence. + Prepare standardized reports to communicate progress, accomplishments, and issues on a frequent basis, in Tier and staff meetings in order to easily evaluate metrics and ensure compliant procedures. + Execute and monitor continuous improvement processes to increase quality, reduce cost and improve overall team productivity in area. + Build positive and outgoing relationships with other site supervisors to encourage the efficient and effective transmission of information related to products, processes or equipment. **Required Qualifications** + Bachelor’s Degree in Engineering, Business Administration or related field. + 2+ years of experience in a supervisory role, preferred experience in medical devices + Demonstrated proficiency on manufacturing systems used to collect data and control/monitor processes. For example, SAP, Kronos, or similar. + Demonstrated knowledge of ISO and quality systems as FDA, MDD. + Demonstrated knowledge on Quality Problem Solving tools. + Demonstrated knowledge in line balance related topics. + Demonstrated capacity to effectively lead/influence peers and other functions towards organizational goals. + Knowledge of Costa Rica laws applicable to direct labor operators. Advanced command of + Advanced command of English language. **Preferred Qualifications** + Prior medical device industry experience. + Previous Quality Engineering experience. + Experience with SAP ERP System. + Knowledge on product and process qualification and validation. + Preferably with knowledge and experience conducting capability models and resource planning. Apply Now (https://www.jobs.abbott/) Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com