Quality Assurance Expert, Development and Implementation of an Electronic Immunization Registry (EIR) Software for the Ministry of Health and Wellness, Jamaica 

About Palladium:  
Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities.    

This Proposal Opportunity:  
The Ministry of Health and Wellness (MOHW) of Jamaica is leading the development and implementation of an Electronic Immunization Registry (EIR) to enhance data collection, analysis, and reporting for the country’s immunization program. To achieve this, MOHW has issued a Request for Proposals (RFP) for a qualified vendor to develop and implement the EIR software. Palladium seeks a Quality Assurance Expert to ensure that the EIR solution is reliable through rigorous testing and evaluation processes, ensuring effective collaboration with MOHW and relevant stakeholders to achieve program objectives. 

Position Summary:  

The Quality Assurance Expert will be responsible for ensuring the quality, functionality, and reliability of software, systems, and products through rigorous testing and process evaluation. This role requires expertise in test planning, error detection, and compliance with high quality standards. The QA Expert will collaborate with the lead developer and data migration specialist to identify issues, recommend solutions, and drive continuous improvement.  

*This is an anticipated project, and all positions are contingent upon award from MOHW. *   

Primary Duties and Responsibilities: 

Develop and execute test plans and test scripts to ensure the system functions as intended. Identify, document, track, and report bugs and defects. Conduct functional, performance, security, and user acceptance testing (UAT) using both manual and automated testing methodologies.  Implement ways to automate and reduce occurrences of errors, technical issues, and improve user experience in the deployment of information systems Support the development team with deployment strategy and capacity planning across development, QA, staging, and production environments. Design procedures for system troubleshooting and maintenance. Support and conduct internal audits, help mitigate findings, and implement improvement measures Generate detailed test reports, document findings, and provide feedback and recommendations for improvement.  

Key Competencies Required: 

A bachelor's degree in computer science or business administration. Minimum 2 years of experience in software testing in healthcare projects. Experience with manual and automated testing methodologies and tools Excellent analytical and problem-solving abilities Experience in deployment and maintenance of health information systems Experience with and development of functional, interface, integration, and user acceptance testing required. 

Preferred Qualifications: 

Demonstrated ability to understand, analyze, and plan testing approaches for typical healthcare computing environments and solutions. Demonstrated knowledge of healthcare workflows, including business and clinical workflows 

Should you require any adjustments or accommodation to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.   

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.