**About Pearson** We are the world’s learning company with more than 20,000 employees where we serve people in the community (nearly 200 countries). We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalised learning at scale. We believe that wherever learning flourishes so do people. At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From shaping lessons of the future, to taking assessment of learning online, we are always re-examining the way people teach, tutor and learn best. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.  At Pearson, we believe in the power of difference. Harnessing the unique skills, perspectives, and backgrounds of every employee helps us foster innovation and create the most effective solutions for learners around the world. That’s why we’re committed to ensuring that diversity and inclusion are embedded into everything we do. We foster a work environment that’s inclusive and diverse and where our people can be themselves so we can reflect the customers and learners we serve. Pearson is regularly featured on the Forbes list of Best Employers and we are recognised in the Best Employers for Diversity 2019 awards. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO) Pearson is delighted to be committed to the Race Charter, and to be confirmed by Stonewall in the Top 100 Employers LGBTQ+ in the UK. We are a Disability Confident committed employer and were recognised in the Best Employers for Diversity 2019 awards. We are featured on The Forbes list of Best D&I Employers and are a Working Mums Top Employer and Age Positive employer. Pearson is listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). We are proud to offer an exceptional and supportive environment to develop your professional career. You can learn more about our diverse and inclusive culture here: https://pearson.jobs/pearson-life/#diversity **Job Purpose:** This role is based within the Enterprise Learning and Skills vertical – in the Vocational Qualifications. Pearson delivers career and skill-based qualifications and services in more than 50 countries, but we believe we are just scratching the surface in terms of meeting demand. Our customer always comes first – be that the students who wants to develop their future success through education – Governments who are seeking to effectively skill their population - and employers and providers. The role is responsible for managing and leading on the content design and authoring, editorial and publication of teaching and learning resources, including digital and printed textbooks, that meet the needs of learners, customers/clients and stakeholders across our international markets. This involves developing a coherent understanding of teaching, learning and assessment of vocational qualifications across a range of sectors, to produce teaching and learning resources which are attractive and engaging to learners and customers. This role: + generates strong evidence bases for the content design and authoring of teaching and learning resources that are aligned with our business and sector strategies + works collaboratively with authors and reviewers throughout the development process to author content which meets the objectives of a defined brief + develops teaching and learning resources that are attractive and engaging to teachers and learners, meet stakeholder needs and are compliant with the requirements of government, regulators, clients and Pearson quality policies and procedures + work collaboratively with the Rights and Permissions Team to obtain the necessary permissions to use third-party rights, licences and assets in our teaching and learning products + designs, develops and publishes teaching and learning resources to time, budget and quality; recruiting, briefing, training and performance managing best-in-class authoring teams + works collaboratively across Pearson to bring together the technical, customer and sector/industry expertise to inform the design, authoring and publication of teaching and learning resources, and to contribute to the continual improvement of how we do things as a department and as a wider business **Main responsibilities:** **1. Market knowledge and insight** + generates a strong evidence base for the content design and authoring of teaching and learning resources (via learner, customer and stakeholder research) + collaborate with colleagues to establish a good understanding of customer and learner needs and behaviours + develop and maintain insight into best practice (teaching and learning, assessment and the link between them) + represent Pearson in meetings with stakeholders as part of the design, development and publication process, e.g. employers, sector stakeholders, governments, regulators + develop and maintain relationships with key stakeholders **2. Product strategy and financial management** + develop strategies for designing teaching and learning resources that are both attractive to learners and customers and compliant with the requirements of governments and regulators + contribute to sector strategy development + manage OPEX and CAPEX budgets **3. Product design and development** + design, develop and publish teaching and learning resources that meet learner, customer and stakeholder needs, and are compliant with regulatory, government and client requirements and Pearson quality policies and procedures + lead the product development and commissioning process (content design, authoring, internal and external reviews, editorial and publishing approval) to time, budget and quality + provide regular management information detailing risks and issues with appropriate mitigations that ensure delivery to time, budget and quality + identify, recruit, commission, train and performance manage authors/consultants in a strategic way to deliver teaching and learning resources to time, budget and quality + brief authors, negotiate terms that are to mutual benefit and align with Pearson's contract standards, communicate and agree schedules and expectations + ensure feedback to authors/consultants is timely and clear and that content delivered meets the brief and delivers identified learner outcomes + work collaboratively with the Rights and Permissions Team to obtain the necessary permissions to use third-party rights, licences and assets in our teaching and learning products + manage the editorial and publishing process and work collaboratively with the relevant teams who are providing this service. + work collaboratively with suppliers and consultants where translation of teaching and learning resources are required + manage the publishing of teaching and learning resources across different platforms, to include both print and digital formats and work collaboratively with the relevant teams involved. **4. Service management, customer experience and campaigns** Collaborate with colleagues to: + maintain the accuracy and validity of teaching and learning resources through their lifecycle + ensure a positive customer and learner experience in delivery through the lifecycle + monitor customer experience and learner data at regular points through a learning service’s lifecycle (from customer satisfaction tracking to regular, in-depth qualitative insight) to make recommendations for continual improvement + understand and anticipate the overall customer and learner experience of our services and identify areas for improvement + make refinements to teaching and learning resources based on feedback and insights received from stakeholders + work collaboratively with the Marketing Team to support and implement strategies to promote teaching and learning resources across a range of channels **5. Leadership and management** + work effectively in virtual teams across Pearson to ensure a positive working culture in support of Pearson strategy + champion a ‘learner and customer first’ culture across Pearson, ensuring there is good understanding of what is important to learners and customers and that all decisions are made with reference to their needs + lead on departmental initiatives to deliver better service to our customers and learners, drive growth, develop commercial partnerships with stakeholders and other third parties, and influence major stakeholders **Qualifications and experience:** **Essential** + Qualified to degree level or equivalent + Experience of leading and delivering commercially successful projects and/or initiatives + Experience of working on the design, commissioning, development and publication of educational resources + Experience of the editorial and publishing process + Experience of leading and/or working effectively in virtual teams + Project management experience **Desirable** + Experience and understanding of vocational qualifications, services and supporting products + Experience of managing budgets **Skills and competencies** **Essential** + Organisationally agile + Influences without authority + Ability to motivate, lead and empower others + Prioritises and makes effective decisions + Commercial acumen + Customer empathy + Creative and lateral thinker + Strategic thinker + Strong communicator with good interpersonal skills + Collaboration skills + Outcomes-oriented + Digitally able and focused 1087837 **Job:** Test/Assessment **Job Family:** PRODUCT MANAGEMENT **Organization:** Enterprise Learning & Skills **Schedule:** FULL\_TIME **Req ID:** 19769