**A global leader in publishing and education/learning solutions - seeks a Service Delivery Manager with Scrum Master or Kanban experience to aid in partnering with various stakeholders (individual contributors and C-Suite personnel) for their content platform efforts.** **Responsibilities** + Act as Scrum Master or Kanban lead to facilitate daily standups and work as the administrator of the scrum or Kanban board + Create, manage, and update project schedules and timeline + Establish, document, and manage project scope + Facilitate review with the project steering committee, key stakeholders, and project team, and gain sign-off + Identify and manage project risk + Coordinate the work across multiple projects with other project staff from various functional departments + Act as a focal point for project problem resolution and escalation + Ensure the software development quality provided and delivered meets that in the agreed plan + Communicate with stakeholders and drive the decision-making process + Establish, track, report, and update as needed on project budget, actual expenses, and forecasts of remaining expenses **Qualifications** **Education & Experience:** + Recent graduates; or Bachelor's degree or equivalent work experience (related technical training or experience preferred) + 3-5 years previous project management experience + Strong Agile Scrum or Kanban project management experience required + Experienced managing multiple projects simultaneously + Knowledge of software development life cycle (SDLC) processes + Knowledge of project management methods and tools **Desired Knowledge, Skills, and Abilities** + Strong analytical and problem-solving skills + Excellent organizational and coordination skills + Ability to deal effectively with change in a fast-paced environment + Excellent listening, oral, and written communications skills + Budgeting and forecasting skills + Negotiation and conflict resolution skills + Strong presentation skills + Energetic motivator that excels at managing cross-functional teams **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. **Job:** TECHNOLOGY **Organization:** Corporate Strategy & Technology **Schedule:** FULL\_TIME **Workplace Type:** Hybrid **Req ID:** 18762